Troubleshooting When Using the Printer Function

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

There is considerable

Processing time de-

RPCS

 

 

delay between the

pends on data vol-

Select the lower value for [Resolution:] on

 

 

print start instruction

ume. High volume

the [Print Quality] tab in the printer driver's

 

 

and actual printing.

data, such as graph-

dialog box.

 

 

 

ics-heavy documents,

Select [Fast] for the [Document type] list on

 

 

 

take longer to process.

the [Print Quality] tab in the printer driver's

 

 

 

 

dialog box.

 

 

 

 

To enable [Change User Settings...], select the

 

 

 

 

[User settings] check box.

 

 

 

 

See the printer driver Help.

3

 

 

 

 

 

Images are cut off, or

You may be using pa-

Use the same size paper as that selected in the

 

 

excess is printed.

per smaller than the

application. If you cannot load paper of the

 

 

 

size selected in the ap-

correct size, use the reduction function to re-

 

 

 

plication.

duce the image, and then print. See the printer

 

 

 

 

driver Help.

 

 

 

 

 

 

 

Page layout is not as

Print areas differ de-

Adjust the [Printable area:] setting in the [Printer

 

 

expected.

pending on machine

Configuration...] dialog box on the [Print Settings]

 

 

 

used. Information that

tab in the RPCS printer driver. See the printer

 

 

 

fits on a single page on

driver Help.

 

 

 

one machine may not

 

 

 

 

fit on a single page of

 

 

 

 

another machine.

 

 

 

 

 

 

 

 

Photo images are

Some applications

Use the application's settings to specify a high-

 

 

coarse.

print at lower resolu-

er resolution.

 

 

 

tion.

 

 

 

 

 

 

 

 

Solid lines are printed

Dither patterns do not

Make the following settings with the printer

 

 

as broken lines.

match.

driver: Change the [Dithering:] setting on the

 

 

 

 

[Image Adjustments] tab in the [Change User Set-

 

 

 

 

tings...] dialog box, on the [Print Quality] tab in

 

 

 

 

the RPCS printer driver. See the printer driver

 

 

 

 

Help.

 

 

 

 

 

 

 

Optional components

Bidirectional commu-

Set up optional devices on the Properties of the

 

 

connected to the ma-

nication is not work-

printer.

 

 

chine are not recog-

ing.

See the printer driver Help.

 

 

nized when using

 

 

 

 

 

 

 

Windows 95 / 98 /

 

 

 

 

Me, Windows 2000 /

 

 

 

 

XP, Windows Server

 

 

 

 

2003, and Windows

 

 

 

 

NT 4.0.

 

 

 

 

 

 

 

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