Troubleshooting When Using the Copy Function

 

 

Message

Cause

Solution

 

 

 

 

 

 

 

Authentication

The entered login user

Inquire the user administrator for the

 

 

has failed.

name or login password

correct login user name and login pass-

 

 

 

is not correct.

word.

 

 

 

 

 

 

 

Authentication

The machine cannot per-

Contact the administrator.

 

 

has failed.

form authentication.

 

 

 

 

 

 

 

 

The selected

You have tried to delete

Files can be deleted by the person who

2

 

file(s) contained

files without the authori-

created the file. To delete a file which

 

 

file(s) without

ty to do so.

you are not authorized to delete, con-

 

 

access privileg-

 

tact the person who created the file.

 

 

 

 

 

 

es. Only file(s)

 

 

 

 

with access priv-

 

 

 

 

ileges will be

 

 

 

 

deleted.

 

 

 

 

 

 

 

 

 

Please wait.

The destination list is being

Wait until the message disappears. Do

 

 

 

updated from the network

not switch off the power while this

 

 

 

using SmartDeviceMoni-

message is displayed.

 

 

 

tor for Admin. Depending

 

 

 

 

on the number of destina-

 

 

 

 

tions to be updated, there

 

 

 

 

may be some delay before

 

 

 

 

you can resume operation.

 

 

 

 

Operations are not possi-

 

 

 

 

ble while this message is

 

 

 

 

displayed.

 

 

 

 

 

 

 

 

It will be neces-

A misfeed occurred when

Remove the jammed sheet.

 

 

sary to start

unneeded tab stock was

If cycle printing is specified for tab

 

 

over and reload

ejected.

stock sheets, both needed and unneed-

 

 

 

 

 

the tab stock to

 

ed tab stock is ejected when copying re-

 

 

the trays.

 

starts. Reload the tab stock trays before

 

 

 

 

the new print cycle begins.

 

 

 

 

After resetting the tab stock pages,

 

 

 

 

press [Exit]. To resume printing, press

 

 

 

 

the {Start} key.

 

 

 

 

 

 

 

Connect Copy

 

 

 

 

 

 

 

 

 

Message

Cause

Solution

 

 

 

 

 

 

 

Cannot connect to

• The L indicator is lit.

Press [Exit] on the main machine and

 

 

the sub-machine.

• The hard disk of the

follow the instructions on the display.

 

 

Check the status of

sub-machine is mal-

 

 

 

the sub-machine.

functioning.

 

 

 

 

 

 

 

 

Cannot print from

A paper misfeed has oc-

Follow the instructions displayed. For

 

 

the sub-machine.

curred on the sub-ma-

details, see p.87 “Adding Toner”, p.93

 

 

Check the status of

chine, or toner or other

“Removing Jammed Paper”, p.106 “Re-

 

 

the sub-machine.

supplies need to be re-

moving Jammed Staples”.

 

 

plenished.

If the sub-machine's display indicates

 

 

 

 

 

 

 

 

 

 

 

that a cover is open, follow the instruc-

 

 

 

 

tions displayed.

 

 

 

 

 

22