Troubleshooting When Using the Copy Function
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| Message | Cause | Solution | |
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| Authentication | The entered login user | Inquire the user administrator for the | |
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| has failed. | name or login password | correct login user name and login pass- | |
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| is not correct. | word. | |
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| Authentication | The machine cannot per- | Contact the administrator. | |
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| has failed. | form authentication. |
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| The selected | You have tried to delete | Files can be deleted by the person who | |
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| file(s) contained | files without the authori- | created the file. To delete a file which | ||
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| file(s) without | ty to do so. | you are not authorized to delete, con- | |
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| access privileg- |
| tact the person who created the file. | |
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| es. Only file(s) |
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| with access priv- |
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| ileges will be |
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| deleted. |
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| Please wait. | The destination list is being | Wait until the message disappears. Do | |
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| updated from the network | not switch off the power while this | |
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| using SmartDeviceMoni- | message is displayed. | |
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| tor for Admin. Depending |
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| on the number of destina- |
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| tions to be updated, there |
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| may be some delay before |
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| you can resume operation. |
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| Operations are not possi- |
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| ble while this message is |
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| displayed. |
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| It will be neces- | A misfeed occurred when | Remove the jammed sheet. | |
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| sary to start | unneeded tab stock was | If cycle printing is specified for tab | |
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| over and reload | ejected. | stock sheets, both needed and unneed- | |
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| the tab stock to |
| ed tab stock is ejected when copying re- | |
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| the trays. |
| starts. Reload the tab stock trays before | |
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| the new print cycle begins. | |
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| After resetting the tab stock pages, | |
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| press [Exit]. To resume printing, press | |
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| the {Start} key. | |
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| ❖ Connect Copy |
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| Message | Cause | Solution | |
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| Cannot connect to | • The L indicator is lit. | Press [Exit] on the main machine and | |
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| the | • The hard disk of the | follow the instructions on the display. | |
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| Check the status of |
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| the | functioning. |
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| Cannot print from | A paper misfeed has oc- | Follow the instructions displayed. For | |
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| the | curred on the | details, see p.87 “Adding Toner”, p.93 | |
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| Check the status of | chine, or toner or other | ||
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| the | supplies need to be re- | ||
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| plenished. | If the | ||
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| that a cover is open, follow the instruc- | |
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| tions displayed. | |
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