Troubleshooting When Using the Printer Function
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| PDF files do not print | PDF files are pass- | To print | |
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| out/cannot perform | the password in the [PDF Menu] or on Web Im- | ||
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| [PDF Direct Print]. |
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| age Monitor. |
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| • For details about [PDF Menu], see “PDF |
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| Menu”, General Settings Guide. |
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| • For details about Web Image Monitor, see |
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| the Web Image Monitor Help. |
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| PDF files do not print | PDF files cannot be | Change the PDF File Security setting. | |
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| out/cannot perform | printed if they are |
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| [PDF Direct Print]. |
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| PDF File Security. |
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| PDF files do not print | High compression | Open the application used to create the PDF, | |
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| out/cannot perform | PDF files created us- | and then print the file using the application's | |
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| [PDF Direct Print]. | ing the machine's | driver. | |
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| scanner function can- | ||
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| not print directly. | PDF format. | |
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| Some types of High Compression PDF files are |
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| not supported. Consult your sales representa- |
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| tive about the supported file types. |
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| [PDF Direct Print] pro- | Fonts were not em- | Embed fonts in the PDF file you want to print | |
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| duces strange or mal- | bedded. | and then print. | |
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| formed characters. |
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| Printing by Bluetooth | The number of jobs | Reduce the number of jobs. | |
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| is slow. | exceeds the capacity |
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| of the machine. |
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| Printing by Bluetooth | • | A communication | • Remove the machine from close proximity |
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| is slow. |
| error might have | with IEEE 802.11b wireless LAN devices. |
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| occurred. | • If there are active IEEE 802.11b wireless |
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| • | Interference from | LAN devices or other Bluetooth devices |
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| IEEE 802.11b | nearby, relocate the machine or disable |
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| (wireless LAN) | those devices. |
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| devices can reduce |
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| communication |
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| speed. |
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| • | Bluetooth trans- |
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| mission speeds are |
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| not high. |
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If the problem cannot be solved, contact your service representative.
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