3.Troubleshooting When Using the Printer Function

This chapter explains likely causes of and possible solutions for printer function problems.

When a Message Appears during Installation of the Printer Driver

This section explains what to do if a message appears when installing the printer driver.

The following describes operations when a message appears during installation of the printer driver. Message number 58 or 34 indicates that the printer driver cannot be installed using Auto Run. Install the printer driver using [Add Printer] or [Install Printer].

Message number 58 appears if there is a newer version of the printer driver already installed.

Windows 95/98/Me

This section explains the procedure under Windows 95/98/Me.

A On the [Start] menu, point to [Settings], and then click [Printers]. B Double-click the Add Printer icon.

C Follow the instructions in Add Printer Wizard.

If the CD-ROM drive is D, the source files of the printer driver are stored in the following location:

•RPCS (“Printer Drivers and Utilities” CD-ROM) D:\DRIVERS\RPCS\WIN9X_ME\(Language)\DISK1

•PCL 5e (“Printer Drivers and Utilities” CD-ROM) D:\DRIVERS\PCL5E\WIN9X_ME\(Language)\DISK1

•PCL 6 (“Printer Drivers and Utilities” CD-ROM) D:\DRIVERS\PCL6\WIN9X_ME\(Language)\DISK1

•PostScript 3 (“Scanner Driver and Utilities” CD-ROM) D:\DRIVERS\PS\WIN9X_ME\(Language)\DISK1

If the installer starts, click [Cancel] to quit.

35