When You Have Problems Operating the Machine

Problem

Cause

Solution

 

 

 

 

 

 

 

Misfeeds occur frequently.

The tray's side fences

• Remove the paper. See p.93 “Re-

 

 

 

may not be locked.

moving Jammed Paper”.

 

 

 

 

• Check the side fences are locked.

 

 

 

 

See p.75 “Changing the Paper Size”.

 

1

Misfeeds occur frequently.

The tray's end fence may

• Remove the paper. See p.93 “Re-

 

 

 

not be set properly.

moving Jammed Paper”.

 

 

 

 

• Check the end fence is set properly.

 

 

 

 

See p.75 “Changing the Paper Size”.

 

 

 

 

 

 

 

Misfeeds occur frequently.

Paper of undetectable

• Remove the paper. See p.93 “Re-

 

 

 

size has been loaded.

moving Jammed Paper”.

 

 

 

 

• When loading the paper of unde-

 

 

 

 

tectable size, specify the paper size

 

 

 

 

in “Tray Paper Size”. See “Paper

 

 

 

 

Size: Tray 1-7”, General Settings

 

 

 

 

Guide and “Copy Paper”, About

 

 

 

 

This Machine.

 

 

 

 

 

 

 

Misfeeds occur frequently.

There is a foreign object

• Remove the paper. See p.93 “Re-

 

 

 

on the finisher tray.

moving Jammed Paper”.

 

 

 

 

• Do not place anything on the finish-

 

 

 

 

er tray. It may cause a paper jam.

 

 

 

 

 

 

 

Misfeeds occur frequently.

The staple cartridge is not

The Booklet Finisher requires the sad-

 

 

 

set correctly.

dle stitch stapler cartridge also. See p.90

 

 

 

 

“Adding Staples”.

 

 

 

 

 

 

 

Cannot print in duplex

[1 Sided Copy] is selected

Select [2 Sided Copy] for Paper Type:

 

 

mode.

for Paper Type: Tray 1-7.

Tray 1-7 See “Paper Size: Tray 1-7”,

 

 

 

 

General Settings Guide.

 

 

 

 

 

 

 

Cannot print in duplex

You cannot select duplex

Select a paper type that allows duplex

 

 

mode.

printing if the paper type

printing. See “Paper Size: Tray 1-7”,

 

 

 

is set to [OHP], [Tab Stock],

General Settings Guide.

 

 

 

[Translucent] or [Label Pa-

 

 

 

 

per].

 

 

 

 

 

 

 

 

Authentication failed.

The entered login user

Inquire the user administrator for the

 

 

 

name or login password

correct login user name and login pass-

 

 

 

is not correct.

word.

 

 

 

 

 

 

 

Authentication failed.

The machine cannot per-

Contact the administrator.

 

 

 

form authentication.

 

 

 

 

 

 

 

 

The selected file(s) con-

You have tried to delete

Files can be deleted by the person who

 

 

tained file(s) without ac-

files without the authori-

created the file. To delete a file which

 

 

cess privileges. Only

ty to do so.

you are not authorized to delete, con-

 

 

file(s) with access privi-

 

tact the person who created the file.

 

 

leges will be deleted.

 

 

 

 

 

 

 

 

 

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