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| When a Message is Displayed |
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Message | Cause | Solution |
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Cannot find "XXX" | • The main power | • Check whether the main power |
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scanner used for | switch of the previ- | switch of the scanner used for the |
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the previous | ously used scanner is | previous scan is turned off. |
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scan. "YYY" will | not set to “On”. | • Check the previously used scanner |
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• The machine is not |
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be used instead. | is connected to the network correct- |
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(“XXX” and “YYY” indi- | connected to the net- | ly. |
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work correctly. | • Cancel the Personal Firewall of the |
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cate scanner names.) |
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| client computer. |
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| • Use an application such as telnet to |
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| make sure SNMPv1 or SNMPv2 is |
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| set as the machine’s protocol. See |
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| “Network Settings”, General Set- |
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| tings Guide and “Using telnet”, |
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| Network Guide. |
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| 4 | ||
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| • Select the scanner used for the pre- |
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| vious scan. |
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Error has oc- | An error has occurred in | • Check whether the network cable is |
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curred in the | the driver. | connected correctly to the client |
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scanner driver. |
| computer. |
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| • Check whether the Ethernet board |
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| of the client computer is recognized |
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| correctly by Windows. |
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| • Check whether the client computer |
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| can use the TCP/IP protocol. |
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Communication er- | A communication error | Check whether the client computer can |
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ror has occurred | has occurred on the net- | use the TCP/IP protocol. |
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on the network. | work. |
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Scanner is in use | A function of the machine | Wait for a while and reconnect. |
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for other func- | other than the scanner |
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tion. Please wait. | function is being used |
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| such as the copier func- |
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| tion. |
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Insufficient | Memory is insufficient. | • Close all the unnecessary applica- |
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memory. Close all |
| tions running on the client computer. |
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other applica- |
| • Uninstall the TWAIN driver, and |
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tions, then re- |
| then reinstall it after restarting the |
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start scanning. |
| computer. |
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No User Code is | Access is restricted with | Contact the administrator of the ma- |
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registered. Con- | user codes. | chine. |
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sult your system |
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administrator. |
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Any of Login User | The entered login user | • Check the login user name, login |
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Name, Login Pass- | name, password, or driv- | password, and driver encryption |
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word or Driver | er encryption key was in- | key. |
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Encryption Key is | valid. | • Permission to use this function has |
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incorrect. |
| not been granted. Contact the ad- |
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| ministrator. |
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