Troubleshooting When Using the Scanner Function

 

 

Message

Cause

Solution

 

 

 

 

 

 

 

Cannot find the

The destination comput-

Check whether the computer name and

 

 

specified path.

er name or folder name is

the folder name for the destination are

 

 

Please check the

invalid.

correct.

 

 

settings.

 

 

 

 

 

 

 

 

 

Exceeded max.

The maximum number of

The maximum number of characters

 

 

number of alpha-

specifiable alphanumeric

which can be entered for the path is 128.

 

 

numeric charac-

characters in a path has

Check the number of character you en-

 

 

ters for the path.

been exceeded.

tered, and then enter the path again.

 

 

 

 

See “Transmission function”, Scanner

 

 

 

 

Reference.

 

 

 

 

 

 

 

The selected

You have tried to delete

The files can be deleted by the file ad-

 

 

file(s) contained

files without the authori-

ministrator. To delete a file which you

 

 

file(s) without

ty to do so.

are not authorized to delete, contact the

4

 

access privileg-

 

administrator.

 

 

es. Only file(s)

 

 

 

 

with access priv-

 

 

 

 

ileges will be

 

 

 

 

deleted.

 

 

 

 

 

 

 

 

 

Some of selected

You cannot delete a file

Cancel transmission (“Waiting...”status

 

 

files are cur-

which is waiting to be

cleared) or the DeskTopBinder setting,

 

 

rently in use.

transmitted (“Waiting...”

and then delete the file.

 

 

They could not be

status displayed) or

 

 

 

whose information is be-

 

 

 

deleted.

 

 

 

ing changed with Desk-

 

 

 

 

 

 

 

 

TopBinder.

 

 

 

 

 

 

 

 

Selected file is

You cannot change the

Change the file name after canceling

 

 

currently in use.

name of a file whose sta-

delivery or completing editing.

 

 

Cannot change

tus is “Waiting...” or that

 

 

 

file name.

is being edited with

 

 

 

DeskTopBinder.

 

 

 

 

 

 

 

 

 

 

 

 

Selected file is

You cannot change the

Delete the password after canceling de-

 

 

currently in use.

name of a file whose sta-

livery or completing editing.

 

 

Cannot change

tus is “Waiting...” or that

 

 

 

password.

is being edited with

 

 

 

DeskTopBinder.

 

 

 

 

 

 

 

 

 

 

 

 

Selected file is

You cannot change the

A sender's name should be specified

 

 

currently in use.

password of a file whose

before sending e-mail. Send e-mail after

 

 

Cannot change

status is “Waiting...” or

specifying the sender's name.

 

 

user name.

that is being edited with

 

 

 

DeskTopBinder.

 

 

 

 

 

 

 

 

 

 

56