Other Printing Problems

 

 

 

 

 

 

 

Problem

 

Cause

Solution

 

 

 

 

 

 

 

Duplex printing is

Duplex printing can-

When using duplex printing, make settings to

 

 

malfunctioning.

not be done with paper

use paper from a tray other than the bypass

 

 

 

set in the bypass tray.

tray.

 

 

 

 

 

 

 

Duplex printing is

The upper tray cannot

Specify a another output tray.

 

 

malfunctioning.

be used as an output

 

 

 

 

destination in duplex

 

 

 

 

mode.

 

 

 

 

 

 

 

 

Duplex printing is

Duplex printing can-

Change the Paper Type setting for the tray to

 

 

malfunctioning.

not be done with a tray

[2 Sided Copy] on the System Settings menu.

 

 

 

for which [1 Sided Copy]

See “System Settings”, General Settings

 

 

 

3

 

has been specified as

Guide.

 

 

Paper Type on the Sys-

 

 

 

 

tem Settings menu.

 

 

 

 

 

 

 

 

When using Windows

The correct applica-

Make sure the application's paper size and ori-

 

 

95 / 98 / Me / 2000 /

tion or printer driver

entation settings match those of the printer

 

 

XP, Windows Server

settings are not made.

driver. If a different paper size and orientation

 

 

2003, or Windows NT

 

 

are set, select the same size and orientation.

 

 

4.0, combined printing

 

 

 

 

 

or booklet printing

 

 

 

 

 

does not come out as

 

 

 

 

 

expected.

 

 

 

 

 

 

 

 

 

 

A print instruction

User Authentication

Contact the administrators.

 

 

was issued from the

may have been set.

 

 

 

computer, but print-

 

 

 

 

 

ing did not start.

 

 

 

 

 

 

 

 

 

 

 

No transmission

Interface connec-

Check using the following procedure:

 

 

when using 1394 in-

 

tion has not been

A Confirm the IEEE 1394 interface cable is

 

 

terface connection.

 

made.

connected securely.

 

 

 

 

 

 

 

 

The correct com-

B Restart the computer. If the error occurs

 

 

 

 

puter settings are

even after executing the above operation,

 

 

 

 

not made.

 

 

 

 

proceed to the following steps.

 

 

 

 

 

 

 

 

 

 

C Unplug the IEEE 1394 interface cable con-

 

 

 

 

 

nected to the computer.

 

 

 

 

 

D Run the utility tool for the IEEE 1394 inter-

 

 

 

 

 

face board, which is stored in the following

 

 

 

 

 

path on the CD-ROM “Printer Drivers and

 

 

 

 

 

Utilities”:

 

 

 

 

 

\UTILITY\1394\

 

 

 

 

 

(For more information about using the util-

 

 

 

 

 

ity tool for IEEE 1394, see the README file

 

 

 

 

 

in the same directory on the CD-ROM.)

 

 

 

 

 

E Restart the computer.

 

 

 

 

 

 

 

 

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