When the Machine Does Not Operate As Wanted
When You Have Problems Operating the Machine
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1 | The following chart gives explanations of common problems and messages. |
If other messages appear, follow the instructions displayed.
Problem | Cause | Solution |
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“Please wait.” | This message appears when you | If the machine does not get start- |
appears. | turn on the operation switch or | ed within 2 minutes, contact your |
| change the toner bottle. | service representative. |
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“Please wait.” | If the machine has not been in use | Wait for the machine to get ready. |
appears. | for a long time, it may take longer |
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| than normal to print or start up |
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| when switched on. |
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Although the copier | Functions other than the copier | Wait a little longer. |
screen appears when | function are not yet ready. |
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the machine is turned |
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on using the main |
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power switch, it cannot |
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be switched to another |
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screen by pressing the |
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{Facsimile} or {Scan- |
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ner} key. |
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The machine has just | Functions other than the copier | Wait a little longer. |
been turned on and the | function are not yet ready. Time |
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User Tools screen is | required varies by function. |
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displayed, but the User | Functions appear in the User |
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Tools menu has items | Tools menu when they become |
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missing. | ready for use. |
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The display is difficult | Screen contrast is not adjusted. | Adjust the screen's contrast so |
to see. |
| that you can see the display panel |
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| properly. See “General Features”, |
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| General Settings Guide. |
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The display is off. | The machine is in Energy Saver | Turn on the operation switch. |
| mode. |
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The display is off. | The operation switch is turned | Turn on the operation switch. |
| off. |
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Nothing happens | The main power switch is turned | Turn on the main power switch. |
when the operation | off. |
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switch is turned on. |
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The operation switch | The machine is communicating | Check if the machine is communi- |
indicator continues | with external equipment. | cating with a computer. |
blinking and does not |
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turn off when pressed. |
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