Troubleshooting When Using the Copy Function

Edit

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

When using the Duplex

You set a wide erased margin.

Set a narrower margin with User

 

 

Margin function, parts

 

Tools. You can set the width be-

 

 

of the original image

 

tween 0 - 50 mm (0" - 2").

 

 

are not copied.

 

See “Copier Features”, General

 

 

 

 

 

 

 

 

Settings Guide.

2

 

 

 

 

 

When using the Duplex

There is a lack of margin space on

Set a narrower margin with User

 

 

Margin function, parts

the opposite side of the binding

Tools. You can set the width be-

 

 

of the original image

position.

tween 0 - 50 mm (0" - 2").

 

 

are not copied.

 

See “Copier Features”, General

 

 

 

 

 

 

 

 

Settings Guide.

 

 

 

 

 

 

 

Combine

 

 

 

 

 

 

 

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

When using Combine,

You specified a reproduction ra-

When you specify a reproduction

 

 

parts of the image are

tio that does not match the sizes

ratio using the Manual Paper Se-

 

 

not copied.

of your originals and copy paper.

lect function, make sure that the

 

 

 

 

ratio matches your originals and

 

 

 

 

the copy paper.

 

 

 

 

(Select the correct reproduction

 

 

 

 

ratio before using the Combine

 

 

 

 

function.)

 

 

 

 

 

 

 

When using Combine,

Your originals are not identical in

Use originals that are identical in

 

 

parts of the image are

size and direction.

size and direction.

 

 

not copied.

 

 

 

 

 

 

 

 

 

Copies are not in cor-

You placed the originals in the in-

When placing a stack of originals

 

 

rect order.

correct order.

in the ADF or ARDF, the last page

 

 

 

 

should be on the bottom.

 

 

 

 

If you place an original on the ex-

 

 

 

 

posure glass, start with the first

 

 

 

 

page to be copied.

 

 

 

 

 

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