Troubleshooting When Using the Scanner Function
When a Message Is Displayed
This section describes likely causes of and possible solutions for error messages that may appear on the machine's display panel.
When a Message Is Displayed on the Display Panel
This section describes causes and remedies if an error message appears on the display of the control panel.
Important
❒For messages that are not listed here, see “When You Have Problems Operat- ing the Machine”.
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| Message | Cause | Solution |
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| Connection with | A network error has occurred and | Try the operation once more. If |
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| LDAP server has | connection has failed. | the message is still shown, the |
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| failed. Check |
| network may be crowded. Check |
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| the server sta- |
| the information of System Set- |
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| tings. See “Administrator Tools”, | |
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| tus. |
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| General Settings Guide. | |
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| LDAP server au- | The user name and password dif- | Make settings correctly for the |
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| th. has failed. | fer from those set for LDAP serv- | user name and the password for |
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| Check the set- | er authentication. | LDAP server authentication. |
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| tings. |
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| Destination | A specified destination or send- | Specify the destination or send- |
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| list has been | er's name was cleared when the | er's name again. |
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| updated. Se- | destination list in the delivery |
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| lected destina- | server was updated. |
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| tions/sender |
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| will be cleared. |
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| Updating desti- | A network error has occurred. | Check whether the server is connected. |
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| nation list has |
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| failed. Try |
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| again? |
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| Updating desti- | The destination list is being updated. | If a destination or sender's name |
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| nation list. Re- |
| was already selected, |
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| select |
| after this message disappears. |
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| destination(s) |
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| or sender's name |
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| later. |
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