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| When You Cannot Print |
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Problem | Cause | Solution |
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Printing does not start. | If the machine is operating in an | Check access point settings when |
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| extended wireless LAN, the re- | in infrastructure mode. Depending |
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| ceiver's MAC address may be | on the access point, client access |
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| preventing communication with | may be limited by MAC address. |
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| the access point. | Also, check there are no problems in |
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| transmission between access point |
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| and wired clients, and between ac- |
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| cess point and wireless clients. |
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Printing does not start. | The extended wireless LAN has | Confirm the orange LED is lit, |
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| not started. | and the green LED is lit or blinks |
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| during transmission. |
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Printing does not start. | Advanced encryption has been set | Check the settings of the Extended Se- |
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| using the Extended Security function. | curity function with the administrator. |
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Printing does not start. | The login user name, password, or | Check the login user name, password, |
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| driver encryption key is invalid. | or driver encryption key is correct. |
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The Data In indicator | If the Data In indicator is unlit or | • When the machine is connect- |
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does not blink or light | not flashing even after perform- | ed to a computer via a cable, |
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up. | ing [Print], the machine has not re- | check the computer print port |
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| ceived the data. | settings are correct. For how |
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| to check the print port, see |
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| “Confirming the Connection |
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| Method”, Printer Reference. |
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| • When it is networked with a com- |
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| puter, contact the administrator. |
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The status indicator of | The cause is displayed on the dis- | Check the error message on the |
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the machine is red. | play of the control panel. | display panel and take required |
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| action. See p.39 “When a Message |
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Updating the destina- | The destination list is being up- | Wait until the message disap- |
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tion list. Reselect desti- | dated from the network using | pears. Do not switch off the pow- |
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nation(s) or sender's | SmartDeviceMonitor for Admin | er while this message is |
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name later. | or Web Image Monitor. | displayed. Depending on the |
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| number of destinations to be up- |
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| dated, there may be some delay |
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| before you can resume operation. |
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| Operations are not possible while |
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| this message is displayed. |
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[List/Test Print] is dis- | A mechanical error might have | Contact your service representa- |
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abled. | occurred. | tive. See “List/Test Print”, Gener- |
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| al Settings Guide. |
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Printing does not start | Correct communication mode is | Turn the main power off and back |
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when using extended | not set. | on. See “Turning On the Power”, |
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wireless LAN in Ad- |
| About This Machine. |
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hoc mode. |
| Or, change the settings in [Net- |
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| work] under [Interface Settings] of |
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| [System Settings]. See “Network |
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| Settings”, General Settings Guide. |
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If the printing does not start, contact your service representative.
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