4.Troubleshooting When Using the Printer Function

This chapter describes likely causes of and possible solutions for printer function problems.

When a Message Is Displayed during Installation of the Printer Driver

This section describes what to do if a message appears when installing the printer driver.

The message number 58 or 34 indicates that the printer driver cannot be installed using Auto Run. Install the printer driver using [Add Printer] or [Install Printer].

Windows 95/98/Me, Windows 2000 or Windows NT 4.0

This section describes the procedure under Windows 95/98/Me, Windows 2000 or Windows NT 4.0.

A On the [Start] menu, point to [Settings], and then click [Printers]. B Double-click the Add Printer icon.

C Follow the instructions in Add Printer Wizard.

If the printer driver is on a CD-ROM, the location of the RPCS printer driver is either\DRIVERS\RPCS\WIN9X_ME, or \DRIVERS\RPCS\WIN2K_XP. If the installer starts, click [Cancel] to quit.

Windows XP Professional or Windows Server 2003

This section describes the procedure under Windows XP Professional or Windows Server 2003.

A B C

On the [Start] menu, click [Printers and Faxes].

Click [Add a printer].

Follow the instructions in Add Printer Wizard.

If the printer driver is on a CD-ROM, the location of the RPCS printer driver is \DRIVERS\RPCS\WIN2K_XP. If the installer starts, click [Cancel] to quit.

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