When a Message Is Displayed

 

 

 

 

 

 

 

 

Message

Cause

 

Solution

 

 

 

 

 

 

 

 

Cannot detect

The set original was misaligned.

Place the original correctly.

 

 

the paper size

 

Specify the scan size.

 

 

of the original.

 

• When placing an original di-

 

 

Specify the

 

 

 

 

 

rectly on the exposure glass, the

 

 

scanning size.

 

 

lifting/lowering action of the

 

 

 

 

 

ADF or ARDF triggers the au-

 

 

 

 

 

tomatic original size detection

 

 

 

 

 

process. Lift the ADF or ARDF

 

 

 

 

 

by more than 30 degrees.

 

 

 

 

 

 

 

Cannot add any

The maximum number of regis-

The maximum number of modes

 

 

more scanning

terable scanning modes has been

that can be stored is 99. Delete un-

 

 

mode.

exceeded.

needed modes.

 

 

 

 

 

 

 

Cannot specify

The maximum number of regis-

The maximum number of scan-

 

 

any more scan-

terable scanning areas has been

ning areas that can be stored is 99.

 

 

ning area.

exceeded.

Delete unneeded scanning area.

 

 

 

 

 

 

 

Scanner is not

The TWAIN scanner function

Contact your service representative.

 

 

 

5

available on the

cannot be used on this machine.

 

 

 

 

 

 

specified de-

 

 

 

 

 

vice.

 

 

 

 

 

 

 

 

 

 

 

Scanner is not

• The machine's main power

Set the main power switch to

 

 

available.

switch is off.

 

“On”.

 

 

Check the scan-

• The machine is not connected

Check whether the machine is con-

 

 

ner connection

to the network correctly.

 

nected to the network correctly.

 

 

status.

 

• Deselect the personal firewall

 

 

 

 

 

function of the client computer.

 

 

 

 

Use an application such as tel-

 

 

 

 

 

net to make sure SNMPv1 or

 

 

 

 

 

SNMPv2 is set as the ma-

 

 

 

 

 

chine's protocol. See “Net-

 

 

 

 

 

work Settings”, General

 

 

 

 

 

Settings Guide and “Remote

 

 

 

 

 

Maintenance by telnet”, Net-

 

 

 

 

 

work Guide.

 

 

 

 

 

 

 

No response from

The machine is not connected to

Check whether the machine is con-

 

 

the scanner.

the network correctly.

nected to the network correctly.

 

 

 

 

 

 

 

No response from

The network is crowded.

Wait for a while, and then try to

 

 

the scanner.

 

reconnect.

 

 

 

 

 

 

 

Error has oc-

The application-specified scan

Check whether the scanning set-

 

 

curred in the

conditions have exceeded the set-

tings made with the application

 

 

scanner.

ting range of the machine.

exceed the setting range of the

 

 

 

 

machine.

 

 

 

 

 

 

 

Fatal error has

An unrecoverable error has oc-

Call your service representative.

 

 

occurred in the

curred on the machine.

 

 

 

 

scanner.

 

 

 

 

 

 

 

 

 

 

 

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