Ricoh 2.Troubleshooting When Using the Copy Function

2.Troubleshooting When Using the Copy Function

This chapter describes likely causes of and possible solutions for copier function problems.

When a Message Is Displayed

This section describes the machine's main messages. If other messages appear, follow the instructions they contain.

Important

❒For messages that are not listed here, see “When You Have Problems Operat- ing the Machine”.

Message	Cause	Solution
Cannot detect	Improper original is placed.	Select paper manually, not with
original size		the Auto Paper Select function,
		and do not use the Auto Re-
		duce/Enlarge function. See
		“Originals”, Copy Reference.
Cannot detect	Improper original is placed.	Input the both horizontal and
original size		vertical sizes of the non-standard
		original.
Cannot detect	Improper original is placed.	Place the original on the exposure
original size		glass. See “Originals”, Copy Reference.
Cannot sort this	The specified paper size is not	This message appears when the by-
size.	available with the Sort function.	pass tray is selected. Use copy pa-
		per that is not longer than 433 mm.
Cannot select	The specified function is not	Select a paper tray other than the
Bypass Tray in	available with the bypass tray.	bypass tray.
current set-
ting.
Original with	The specified custom length is not	Do not place originals that are
this length can-	available for duplex printing	longer than 433 mm.
not be duplex	from the ARDF (eg. 2 Sided → 2
scanned.	Sided, 2 Sided → 1 Sided, 2 Sided
	→ Combine).
Check original	Original is not placed in a proper	Change the orientation of the
orientation.	orientation.	original.
Check paper	Improper paper size is set.	If you press the {Start} key, copy
size.		will start onto the selected paper.
Rotate Sort is	A size of paper for which Rotate	Select the proper paper size. See
unavailable	Sort is not available is selected.	“Sort”, Copy Reference.
with this paper
size.

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