Troubleshooting When Using the Printer Function

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

Print is slanted.

The tray's side

Check the side fences are locked. See p.71 “Changing the

 

 

 

fences might

Paper Size”.

 

 

 

not be locked.

 

 

 

 

 

 

 

 

Print is slanted.

The paper is

Load the paper correctly. See p.65 “Loading Paper”.

 

 

 

feeding in at a

 

 

 

 

slant.

 

 

 

 

 

 

 

 

Print is slanted.

The machine's

Make sure the right and lower right covers are properly

 

 

 

cover is open.

closed.

 

 

 

 

 

 

 

Misfeeds occur

The number of

Load paper only as high as the upper limit markings on

 

 

frequently.

sheets loaded

the side fences of the paper tray or bypass tray. See “Copy

 

 

 

exceeds the ca-

Paper”, About This Machine.

 

 

 

pacity of the

 

 

 

 

machine.

 

4

 

 

 

 

 

 

 

 

Misfeeds occur

The paper is

Use paper that has been stored in the recommended tem-

 

 

 

 

frequently.

damp.

perature and humidity condition. See “Copy Paper”,

 

 

 

 

About This Machine.

 

 

 

 

 

 

 

Misfeeds occur

The paper is too

Use recommended paper. See “Copy Paper”, About This

 

 

frequently.

thick or too thin.

Machine.

 

 

 

 

 

 

 

Misfeeds occur

The copy paper

Use recommended paper. Use paper that has been stored

 

 

frequently.

is wrinkled or

in the recommended temperature and humidity condi-

 

 

 

has been fold-

tion. See “Copy Paper”, About This Machine.

 

 

 

ed/creased.

 

 

 

 

 

 

 

 

Misfeeds occur

Printed paper is

Use recommended paper. See “Copy Paper”, About This

 

 

frequently.

being used.

Machine.

 

 

 

 

 

 

 

Copy paper be-

The paper is

Use paper that has been stored in the recommended tem-

 

 

comes creased.

damp.

perature and humidity condition. See “Copy Paper”,

 

 

 

 

About This Machine.

 

 

 

 

 

 

 

Copy paper be-

The paper is too

Use recommended paper. See “Copy Paper”, About This

 

 

comes creased.

thin.

Machine.

 

 

 

 

 

 

 

Garbled charac-

The correct

Set the correct printer language.

 

 

ters are printed.

printer lan-

 

 

 

 

guage might

 

 

 

 

have not been

 

 

 

 

selected.

 

 

 

 

 

 

 

 

Images are

The feed orien-

Set the machine's feed orientation and the printer driver's

 

 

printed in the

tation you se-

feed orientation accordingly. See the printer driver Help.

 

 

wrong orienta-

lected and the

 

 

 

tion.

feed orientation

 

 

 

 

selected in the

 

 

 

 

printer driver's

 

 

 

 

option setup

 

 

 

 

might not be the

 

 

 

 

same.

 

 

 

 

 

 

48