Troubleshooting When Using the Printer Function

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

Page layout is

Print areas differ

Adjust the [Printable area:] setting in the [Printer Configura-

 

 

not as expected.

depending on the

tion...] dialog box on the [Print Settings] tab in the RPCS

 

 

 

machine used. In-

printer driver. See the printer driver Help.

 

 

 

formation that fits

 

 

 

 

on a single page

 

 

 

 

on one machine

 

 

 

 

may not fit on a

 

 

 

 

single page of an-

 

 

 

 

other machine.

 

 

 

 

 

 

 

 

Photo images

Some applica-

Use the application's settings to specify a higher resolution.

 

 

are coarse.

tions print at

 

 

 

 

lower resolution.

 

 

 

 

 

 

 

 

Solid lines are

Dither patterns

Make the following settings with the printer driver:

 

 

printed as bro-

do not match.

 

4

• Change the [Dithering:] setting on the [Image Adjust-

 

ken lines.

 

 

 

 

ments] tab in the [Change User Settings] dialog box, on

 

 

 

 

 

 

the [Print Quality] tab in the RPCS printer driver. See the

 

 

 

 

printer driver Help.

 

 

 

 

 

 

 

Optional com-

Bidirectional

Set up optional devices on the Properties of the machine.

 

 

ponents con-

communication

See the printer driver Help.

 

 

nected to the

is not working.

 

 

 

machine are not

 

 

 

 

recognized

 

 

 

 

when using

 

 

 

 

Windows 95 /

 

 

 

 

98 / Me, Win-

 

 

 

 

dows 2000 / XP,

 

 

 

 

Windows Serv-

 

 

 

 

er 2003, or Win-

 

 

 

 

dows NT 4.0.

 

 

 

 

 

 

 

 

 

When using Win-

-

Make sure the application's paper size and orientation set-

 

 

dows 95/98/Me,

 

tings match those of the printer driver.

 

 

Windows

 

If a different paper size and orientation are set, select the

 

 

2000/XP, or Win-

 

 

 

 

same size and orientation.

 

 

dows NT 4.0,

 

 

 

 

 

 

 

Auto Reduce/En-

 

 

 

 

large print does

 

 

 

 

not come out as

 

 

 

 

expected.

 

 

 

 

 

 

 

 

 

The print job is

-

Even when the machine is offline, printing is performed

 

 

not canceled

 

when [Job Acceptance Priority] is selected for [Signal Control]

 

 

even when the

 

in [Parallel Interface] in [Interface Settings] under [System Set-

 

 

machine is

 

tings]. Select [Printer Priority] for [Signal Control].

 

 

switched to of-

 

See “Interface Settings”, General Settings Guide.

 

 

fline status.

 

 

 

 

 

 

 

 

 

 

 

 

Images are in-

You may be us-

Use the same size paper as that selected in the application.

 

 

complete, or ex-

ing paper small-

If you cannot load paper of the correct size, use the reduc-

 

 

cess pages are

er than the size

tion function to reduce the image, and then print.

 

 

printed.

selected in the

See the printer driver Help.

 

 

 

application.

 

 

 

 

 

 

 

 

 

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