When You Cannot Make Clear Copies

When You Cannot Make Clear Copies

This section describes likely causes of and possible solutions for unclear copies.

Problem

Cause

Solution

 

 

 

 

 

 

 

Copies appear dirty.

Image density is too dark.

Adjust the image density. See

 

 

 

 

“Adjusting Image Density”,

 

 

 

 

Copy Reference.

 

2

Copies contain blots or

The machine is not on a level surface.

Place the machine on a stable and

 

 

are patchy.

 

level surface.

 

 

 

 

Make sure the machine's environ-

 

 

 

 

ment meets requirements. See

 

 

 

 

p.93 “Where to Put Your Ma-

 

 

 

 

chine”.

 

 

 

 

 

 

 

Copies contain blots or

The paper is creased, curled, or

Smooth out the wrinkles from the

 

 

are patchy.

has blemishes.

paper, or replace it. See “Copy Pa-

 

 

 

 

per”, About This Machine.

 

 

 

 

If paper comes out curled, adjust

 

 

 

 

the Output Tray. See “Originals”,

 

 

 

 

Copy Reference.

 

 

 

 

 

 

 

Copies contain blots or

Image density is too light.

Adjust the image density. See

 

 

are patchy.

 

“Adjusting Image Density”,

 

 

 

 

Copy Reference.

 

 

 

 

 

 

 

Copies contain blots or

The paper is damp.

Use paper that has been stored in

 

 

are patchy.

 

the recommended temperature and

 

 

 

 

humidity condition. See “Copy Pa-

 

 

 

 

per”, About This Machine.

 

 

 

 

 

 

 

Copies are too dark or

The correct paper type settings

Check the paper loaded on the

 

 

too light.

are not made.

paper tray or bypass tray matches

 

 

 

 

the paper type set on the display

 

 

 

 

panel. See “Copy Paper”, About

 

 

 

 

This Machine.

 

 

 

 

 

 

 

Copies are too dark or

The image was not printed on a

Before printing on special paper,

 

 

too light.

suitable surface.

check its surface carefully. Print-

 

 

 

 

ing on non-print surfaces reduces

 

 

 

 

print quality and can damage the

 

 

 

 

machine's internal components.

 

 

 

 

See “Copy Paper”, About This

 

 

 

 

Machine.

 

 

 

 

 

 

 

Copies are dirty.

Use of non-recommended toner

Use manufacturer-genuine toner.

 

 

 

can result in loss of print quality

Contact your service representative.

 

 

 

and other problems.

 

 

 

 

 

 

 

 

The reverse side of an

Image density is too dark.

Adjust the image density. See

 

 

original image is copied.

 

“Adjusting Image Density”,

 

 

 

 

Copy Reference.

 

 

 

 

 

 

 

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