![](/images/backgrounds/167613/167613-10814x1.png)
When the Machine Does Not Operate As Wanted
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| Problem | Cause | Solution |
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| “You do not have | The use of the function is restrict- | Contact the administrator. |
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| privileges to | ed to authenticated users only. |
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| use this func- |
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| tion.” appears. |
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| Authentication failed. | The entered login user name or | Ask the administrator for the correct |
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| password is not correct. | login user name and password. |
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| Authentication failed. | Cannot access the authentication | Contact the administrator. |
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| server when using Basic Authenti- |
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| cation, Windows Authentication, |
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| LDAP Authentication, or Integra- |
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| tion Server Authentication. |
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Note
❒If you cannot make copies as you want because of paper type, paper size, or paper capacity problems, use recommended paper. See “Copy Paper”, About This Machine.
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