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14

Troubleshooting When Using the Copy Function

 

Problem

Cause

Solution

 

 

 

 

 

 

 

 

 

 

A shadow appears on

Image density is too dark.

Adjust the image density. See

copies if you use past-

 

“Adjusting Image Density”,

ed originals.

 

Copy Reference.

 

 

 

 

 

 

 

 

 

Change the orientation of the original.

 

 

 

 

 

 

 

 

 

Put mending tape on the pasted area.

 

 

 

 

 

 

 

 

 

 

The same copy area is

The exposure glass, ADF or

Clean them. See p.97 “Maintain-

dirty whenever mak-

ARDF is dirty.

ing Your Machine”.

ing copies.

 

 

 

 

 

 

 

 

 

 

 

 

Copies are too light.

Image density is too light.

Adjust the image density. See

 

 

 

 

 

 

 

 

 

“Adjusting Image Density”,

 

 

 

 

 

 

 

 

 

Copy Reference.

 

 

 

 

 

 

 

 

 

 

Copies are too light.

The paper is damp or rough.

Use the recommended paper. Also,

 

 

 

 

 

 

 

 

 

use paper that has been stored in

 

 

 

 

 

 

 

 

 

the recommended temperature and

 

 

 

 

 

 

 

 

 

humidity conditions. See “Copy

 

 

 

 

 

 

 

 

 

Paper”, About This Machine.

 

 

 

 

 

 

 

 

 

Contact your service representative.

 

 

 

 

 

 

 

 

 

 

Copies are too light.

The toner bottle is almost empty.

Add toner. See p.84 “Adding

 

 

 

 

 

 

 

 

 

Toner”.

 

 

 

 

 

 

 

 

 

 

Parts of images are not

The original is not placed correctly.

Place originals correctly. See “Plac-

copied.

 

ing Originals”, Copy Reference.

 

 

 

 

 

 

 

 

 

 

Parts of images are not

The correct paper size is not selected.

Select the proper paper size.

copied.

 

 

 

 

 

 

 

 

 

 

 

 

White lines appear.

The exposure glass or scanning

Clean them. See p.97 “Maintain-

 

 

 

 

 

 

 

 

glass is dirty.

ing Your Machine”.

 

 

 

 

 

 

 

 

 

 

Copies are blank.

The original is not placed correctly.

When using the exposure glass,

 

 

 

 

 

 

 

 

 

place originals face down. When

 

 

 

 

 

 

 

 

 

using the ADF or ARDF, place

 

 

 

 

 

 

 

 

 

them face up.

 

 

 

 

 

 

 

 

 

A moiré pattern is pro- Your original has a dot pattern

Place the original on the exposure

duced on copies.

image or many lines.

glass at a slight angle.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Black spots appear on

Because of high humidity, the

Place the print on the exposure glass

the copy of a photo-

photographic print has stuck to

in either of the following ways:

graphic print.

the exposure glass.

• Place an OHP transparency on

 

 

 

 

the exposure glass, and then

 

 

place the print on top of the

 

 

OHP transparency.

 

 

• Place the print on the expo-

 

 

sure glass, and then place two

 

 

or three sheets of white paper

 

 

on top of it. Leave the expo-

 

 

sure glass cover, ADF or

 

 

ARDF open when copying.