Other Printing Problems

Other Printing Problems

This section describes likely causes of and possible solutions for problems that can occur when printing from a computer.

Problem

Cause

Solution

 

 

 

The print on the

The paper is

Use paper that has been stored in the recommended tem-

entire page is

damp.

perature and humidity condition. See “Copy Paper”,

faded.

 

About This Machine.

 

 

 

The print on the

The paper is un-

Use recommended paper. (Printing on coarse or treated

entire page is

suitable.

paper might result in faint print image.) See “Copy Pa-

faded.

 

per”, About This Machine.

 

 

 

The print on the

On the printer

See the printer driver Help.

entire page is

driver, under

 

faded.

[Print Quality],

 

 

[Level Color] is

 

 

checked.

 

 

 

 

Printed images

Settings for

• PCL 6/5e and PostScript 3

contain blots or

thick paper

Select [Thick] in the [Type:] list on the [Paper] tab.

are patchy.

have not been

• RPCS

 

made when

 

Select [Thick] in the [Paper type:] list on the [Print Set-

 

printing on

tings] tab.

 

thick paper.

 

 

 

 

Printed images

Printing on

Use supplier-recommended paper. See “Copy Paper”,

contain blots or

coarse paper or

About This Machine.

are patchy.

treated paper

 

 

can result in faint

 

 

print image.

 

 

 

 

Printed images

The paper is

Use paper that has been stored in the recommended tem-

contain blots or

damp.

perature and humidity condition. See “Copy Paper”,

are patchy.

 

About This Machine.

 

 

 

Printed images

Check the ma-

Check the environment of location to select an appropriate

contain blots or

chine is set on a

location. See p.93 “Where to Put Your Machine”.

are patchy.

level surface.

 

 

The machine

 

 

must be placed

 

 

on a stable and

 

 

level surface.

 

 

 

 

Printed images

The paper is

Smooth out the wrinkles from the paper, or replace it. See

contain blots or

creased, curled,

“Copy Paper”, About This Machine.

are patchy.

or has blemishes.

 

 

 

 

The image is too

The correct pa-

Check the paper loaded on the paper tray or bypass tray

dark or too light.

per type set-

matches the paper type set on the display panel. See

 

tings are not

“Copy Paper”, About This Machine.

 

made.

 

 

 

 

The image is too

The paper is

Before printing on special paper, check its surface careful-

dark or too light.

loaded reverse

ly. Printing on non-print surfaces reduces print quality

 

side up.

and can damage the machine's internal components. See

 

 

“Copy Paper”, About This Machine.

 

 

 

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