When You Cannot Make Copies As Wanted
❖Duplex (Type 2 only)
Problem | Cause | Solution |
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Cannot print in duplex | You may have loaded paper on | Remove paper loaded on the by- |
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mode. | the bypass tray. | pass tray. Load paper in Tray 1 - 4. |
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Cannot print in duplex | You have loaded paper exceeding | Change the paper. |
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mode. | 90 g/m2. |
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Cannot print in duplex | You have selected a tray that is set | Select a paper tray in [Tray Paper |
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mode. | to [Off] for duplex printing in | Settings] under [System Settings], |
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| [Tray Paper Settings] under [System | and then press [OK]. Then, select |
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| Settings]. | [No Display (Plain Paper)] or [Recy- |
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| cled Paper] for Paper Type, press |
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| [Duplex], and then select [On]. See |
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| “Tray Paper Settings”, General |
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| Settings Guide. |
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Copies are not in du- | You placed the originals in the in- | When placing a stack of originals |
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plex order. | correct order. | in the ADF or ARDF, the last page |
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| should be on the bottom. |
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| If you place an original on the ex- |
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| posure glass, start with the first |
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| page to be copied. |
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When using Duplex, | You placed the originals in the | Place the original in the correct |
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copy is made Top to | wrong orientation. | orientation. See “Original Orien- |
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Bottom even though |
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[Top to Top] is selected. |
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Parts of the original im- | The margin is too wide. | Set a narrower margin with User |
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age are not copied. |
| Tools. See “User Tools Menu (Copi- |
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| er Features)”, Copy Reference. |
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When Memory Is Full
This section describes likely causes of and possible solutions for problems related to full memory.
Message | Cause | Solution |
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Press [Resume] | The machine checks if the remain- | To continue copying, remove all |
to scan and copy | ing originals should be copied, af- | copies, and then press [Resume]. |
remaining orig- | ter the scanned original has been | To stop copying, press [Stop]. |
inals. | printed. |
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