Other Printing Problems

 

 

 

 

 

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

Duplexprintingis

Duplex printing

When using duplex printing, make settings to use paper

 

 

malfunctioning.

cannot be done

from a tray other than the bypass tray.

 

 

 

with paper set

 

 

 

 

in the bypass

 

 

 

 

tray.

 

 

 

 

 

 

 

 

Duplexprintingis

You have load-

Specify another paper type.

 

 

malfunctioning.

ed thick paper ,

 

 

 

 

OHP transpar-

 

 

 

 

encies, or labels

 

 

 

 

specified as the

 

 

 

 

paper type.

 

 

 

 

 

 

 

 

Duplexprintingis

Duplex printing

Change the Paper Type setting for the tray to [On] on the

 

 

malfunctioning.

cannot be done

System Settings menu. See “System Settings”, General Set-

 

 

 

with a tray for

tings Guide.

 

 

 

 

4

 

which [Off] has

 

 

 

 

 

 

been specified

 

 

 

 

as Paper Type

 

 

 

 

on the System

 

 

 

 

Settings menu.

 

 

 

 

 

 

 

 

When using Win-

The correct ap-

Make sure the application's paper size and orientation set-

 

 

dows 95 / 98 /

plication or

tings match those of the printer driver. If a different paper size

 

 

Me / 2000 / XP,

printer driver

and orientation are set, select the same size and orientation.

 

 

Windows Server

settings are not

 

 

 

2003, or Windows

made.

 

 

 

NT 4.0, combined

 

 

 

 

printing or book-

 

 

 

 

let printing does

 

 

 

 

not come out as

 

 

 

 

expected.

 

 

 

 

 

 

 

 

 

A print instruc-

User Authenti-

User code management may have been set. Ask the ad-

 

 

tion was issued

cation may have

ministrator about valid user codes. To print, the user code

 

 

from the com-

been set.

must be entered from the printer driver.

 

 

puter, but print-

 

 

 

 

ing did not start.

 

 

 

 

 

 

 

 

 

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