When a Message Is Displayed

 

 

 

 

 

 

 

 

Message

Cause

 

Solution

 

 

 

 

 

 

 

 

Error has oc-

An error has occurred in the driver.

Check whether the network

 

 

curred in the

 

 

cable is connected correctly to

 

 

scanner driver.

 

 

the client computer.

 

 

 

 

Check whether the Ethernet board

 

 

 

 

 

of the client computer is recog-

 

 

 

 

 

nized correctly by Windows.

 

 

 

 

• Check whether the client comput-

 

 

 

 

 

er can use the TCP/IP protocol.

 

 

 

 

 

 

 

Communication

A communication error has oc-

Check whether the client comput-

 

 

error has oc-

curred on the network.

er can use the TCP/IP protocol.

 

 

curred on the

 

 

 

 

 

network.

 

 

 

 

 

 

 

 

 

 

 

Insufficient

Memory is insufficient.

Close all the unnecessary ap-

 

 

memory. Close

 

 

plications running on the cli-

 

 

all other appli-

 

 

ent computer.

 

 

cations, then

 

Uninstall the TWAIN Driver,

 

 

 

 

5

restart scan-

 

 

restart the computer, and then

 

ning.

 

 

reinstall the TWAIN Driver.

 

 

 

 

 

 

 

 

Any of Login

The entered login user name,

Check the login user name,

 

 

User Name, Login

password, or driver encryption

 

password, and driver encryp-

 

 

Password or

key was invalid.

 

tion key.

 

 

Driver Encryp-

 

Permission to use this func-

 

 

tion Key is in-

 

 

tion has not been granted.

 

 

correct.

 

 

Contact the administrator.

 

 

 

 

 

 

 

 

63