5. Troubleshooting

Common Problems

If you think a malfunction has occurred, check the following before contacting your service representative.

Problem

 

Solutions

 

 

 

Power does not turn on.

Make sure the power plug or connector is connected

 

 

correctly.

 

• Make sure the lamp cover is mounted correctly.

 

 

For details, see p.117 "Replacing the Lamp".

 

 

 

Power turns off during use.

Make sure the environment in which the projector is

 

 

being used is within the acceptable temperature range.

 

Make sure the vents are not blocked.

 

 

 

No image.

Make sure the input signal is switched correctly if [Auto

 

 

Input Search] in [Default Settings] is set to [Off].

 

 

For details, see p.90 "Default Settings Menu".

 

• Make sure the mute function is not turned on.

 

 

For details, see p.41 "Temporarily blanking the image

 

 

and muting the audio".

 

• Check the settings of [Brightness] in [Image Adjustment].

 

 

For details, see p.83 "Image Adjustment Menu".

 

Make sure the computer or AV equipment is connected

 

 

to the projector correctly.

 

 

For details, see p.28 "Connecting Equipment to the

 

 

Projector".

 

• Make sure the computer's image output is switched

 

 

correctly.

 

 

For details, see p.36 "When projecting the screen of a

 

 

notebook computer".

 

Make sure the computer or AV equipment is working

 

 

properly.

 

 

 

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Ricoh WX4130n operating instructions Common Problems