Manuals / Samsung / Computer Equipment / Fax Machine

Samsung 5400 manual Result Codes, Service Codes, Busy, Cancl, Comp, Cover, Punit, Rjam, Sjam, Stop

Models: 5400

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Result Codes

Result codes indicate the results of communications.

BUSY

The other machine’s line was busy or there was no answer.

CANCL

A message was erased after being held in memory for 10 days.

COMP

A multiple-location transmission was completed.

COVER

The cover was opened during the communication.

The transmission or reception failed.

The communication was completed successfully.

PUNIT

This error code indicates a problem with the printing unit.

Contact service. Refer to the “Service and Support” section of this handbook.

R_JAM

A paper jam occurred in your fax machine while it was receiving a fax, and it was unable to receive the entire message in memory.

S_JAM

A document jam occurred.

STOP

The Stop key was pressed, ending the communication session.

Service Codes

For Service Codes, refer to your Authorized OKIFAX Dealer. Your dealer will work with you to interpret the service codes (if any) that appear on this report.

122 Handbook

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Samsung 5400 manual Result Codes, Service Codes, Busy, Cancl, Comp, Cover, Punit, Rjam, Sjam, Stop

Contents

FACSIMILE OKIFAX HandbookOKIFAX5400 Copyright 1999 by Okidata. All Rights Reserved First Edition June Getting to Know Your Fax Machine ContentsInstallation IntroductionBasic Faxing Operations Using Your Fax with Your ComputerSetting Basic Features Sending A Fax to a Group Programming Your Speed Dial DirectorySending a Fax to Multiple Locations CopyingReports Working with Dual AccessAdvanced Operations Problem Solving Security 8 HandbookUser Function Settings SafetyService and Support Dial Parameter SettingsFeatures IntroductionProduct Options 12 Handbook Installation For Your Safety Installation HintsUnpacking Where to Install Your Fax MachineGetting Started What You Should ReceiveAttaching the Document Stacker in case you ever need to ship or transport the unit3 Take out the image drum cartridge Removing the Protective Sheet1 Lift up the document table 16 HandbookInstalling the Toner Cartridge 18 Handbook 4 Push the lever forward to secure the cartridge6 Close the document table If toner is swallowed Toner Cartridge and Image Drum Unit HandlingEmergency First Aid If toner is inhaledLoading Paper readjust the guides for a snug-but not tight-fit approved Connecting the Telephone LineConnecting an External Telephone or Answering Machine Connecting The External Handset Option Connecting Power both an external handset and an answering machineProgramming Required Information FCC Telephone Consumer Protection ActSender ID Date and TimeFax Identification TSI/CSI4SYSTEM DATA PRG To Program Your Fax ID1FUNC. PROGRAMMING NO=TSI/CSI, ID=SENDER ID8 Press the Start key to save your entry. The display shows NO=CALL BACK NOUse the 14/Space One Touch key to enter spaces Enter up to 20 charactersFront of the Unit Getting to Know Your Fax MachineComponent Identification 1 One Touch KeypadBack of the Unit 7 Power Switch5 AC Power Inlet 6 Paper Tray1 Image Drum Cartridge Locating the Serial NumberInside the Unit 2 Toner CartridgeControl Panel Keys and Indicators 32 Handbook3 Hyphen key 1 Display Panel2 Copy key 4 Search key9 Hook/V. Request key 7 Auto Dial key8 Redial key 10 One Touch keypad12 Numeric keypad 15 Transmit Resolution/Yes key17 Alarm indicator 13 */Tone key20 Plus key 18 Stop key19 Start key 21 Space key1/Delayed TX key Using the One Touch Keys for DialingUsing the One Touch Keys for Selecting Functions and Programming The Speed Dial One Touch Keypad5/Polling key 3/Confidential TX key4/Relay Initiate TX key 6/Report Print keySignal Tones 10/Message Print From Memory keyDual Access 40 HandbookUsing Your Fax with Your Computer Connect to Your Computer1 Display Panel 2 Copy key 3 Hyphen key 4 Search key 5 Auto Rec key Setting Basic FeaturesControl Panel Keys and Indicators 6 Select Function key 7 Auto Dial key 8 Redial keyNavigating Programming Levels Viewing Your Current SettingsUser Function Settings 03 ERR REPORT MCF 01 MCFSINGLE-LOC02 MCFMULTI-LOC 04 IMAGE IN MCF09 TX MODE DEFAULT 06 MONITOR VOLUME07 BUZZER VOLUME 10 T/F TIMER PROGSetting Distinctive Ring need to hear the ring, change to one of the other settingsYou must have your local telephone carrier’s Distinctive Ring service 11 RING RESPONSE13 1’ST PAPER SIZE Using the OTHER setting, with MFP Option installedagain from Step 15 USER LANGUAGE as you are finished. Otherwise you cannot receive faxes14 2’ND PAPER SIZE 16 INCOMING RINGBROADCAST/MEMORY TX YESLOC./# NO→ 18 MEM./FEEDER SWFEEDER TX YESLOC. NO→ 19 NOT USED 20 ECM FUNCTION23 ONE TOUCH PARAM 22 PC/FAX SWITCH21 REMOTE DIAGNOSIS 50 Handbook2 REDIAL INTERVAL Dial Parameter Settings1 REDIAL TRIES 3 DIAL TONE DETECT7 AUTO START 5 MFTONE/DP PULSE6 PBX LINE 8 DIAL PREFIX2 MDY/DMY Service Function Settings1 LONG DOC. SCAN 3 TIME/DATE PRINTChanging the Language Answering ModeSetting the Answering Mode Auto Receive Mode FAX Changing the Answering ModeAnswering Mode Options Manual Receive Mode TELTAD is Telephone Answering Device / Fax Automatic Switch Mode Incoming Ring User Function Incoming Call ParametersRing Response User Function Distinctive Ring User Functiondisplay shows RESULT=NG. Follow the instructions again from Step 58 HandbookBuzzer Volume User Function PC/Fax Switch MFP Option User FunctionMonitor Volume User Function Remote Receive User FunctionFirst Paper Size User Function Paper Size SettingsConnecting to a PBX Second Paper Size User Functionfour times. Then skip to Step Guidelines Basic Faxing OperationsPreparing Documents for Faxing Document SizeMultiple Page Documents Loading DocumentsSending a Fax to a Single Location To dial using an Auto Dial numberTo dial using the numeric keypad To dial using an external telephone 3 If necessary, press the Start key to begin the transmissionReal-Time Dialing Search Key DialingRedialing Confirming ResultsStopping a Transmission Shortcut Fax Number ProgrammingReceiving Faxes Receiving Faxes ManuallyReceiving Faxes in Memory WARNING You cannot identify which message you are erasing Canceling Messages Stored in MemoryRejecting Unsolicited Junk Fax Messages Closed Network Option Power Failures and Memory up system that protects stored information for at least one hourAnswering a Voice Request Using Voice RequestInitiating a Voice Request to use the voice request functionProgramming One Touch Keys Programming Your Speed Dial DirectoryOne Touch Faxing 2 Press the 8/Location Program One Touch key. The display shows NO=OR LOCATION Using the One Touch Keys for Selecting Functions and Programming List of One Touch KeysUsing the One Touch Keys for Dialing 1/Delayed TX key5/Polling key 3/Confidential TX key4/Relay Initiate TX key 6/Report Print key10/Message Print From Memory key Chain DialingCreating a Chain Dial Number PRESS OT/AD/SRCH KEY Using a Chain Dial NumberAuto Dial Faxing Programming Auto Dial NumbersAUTO DIAL NO 80 HandbookMaking Copies Quantity and ResolutionCopying Using the Manual Paper Feeder paper will jamHandbook 4 Adjust the paper guides on the feeder3 Pull the manual paper feeder down until it is horizontal 84 Handbook Performing a Broadcast Operation have the MEMORY setting engaged, skip stepSending a Fax to Multiple Locations Broadcasting 6 Press the Yes key to confirm your selection What is a Group? Sending A Fax to a GroupProgramming Groups Searchhave the MEMORY setting engaged, skip step DeleteSending to a Group locations directly from the fax machine What is Relay Faxing?Relay Faxing Relay Initiating Station Relay Passwordinclude the access digit, if required Relay Key StationInitiating a Relay Broadcast RELAY PASSWORD ENTERRELAY PASSWORD REMOTE LIST NO ENTER5 Press the Yes key. The display shows Advanced Operations Features and LimitationsSending a Delayed Fax from the Document Feeder Sending a Fax at a Later Date and TimeThis is the fax unit’s default Sending a Delayed Fax from the Document FeederSending a Delayed Fax from Memory Sending a Delayed Fax from Memory 96 Handbook8 Press the Yes key. The display shows Creating a Personal Confidential Mailbox Confidential Faxes Security FeatureCanceling a Delayed Transmission person who will receive the fax to tell you their mailbox numberA mailbox must be empty before you can modify or delete it Changing Your Passwordmailbox messages in the box before you change its password or delete it 100 HandbookA mailbox must be empty before you can modify or delete it Closing Deleting a Mailboxmessages in the box before you change its password or delete it person who will receive the fax to tell you their mailbox number Sending Confidential FaxesReceiving Confidential Faxes 102 Handbookmail box Personal Mailboxes Security FeaturePrinting Confidential Messages Polling What is Standard Polling?What is Bulletin Polling? will be availableStart To Cancel PollingDialing Another Fax Machine to Request Documents Polling Reception mailbox Fax on Demand Bulletin PollingOpening a Personal Box for Polling 106 HandbookLoading a Document for Polling What is it?Transmit Preparation Setting the Forwarding Number Call Forwarding 108 HandbookWhat You Can Do While Receiving a Fax Working with Dual AccessWhat You Can Do While Sending a Fax 110 Handbook What You Can Do While Making CopiesWhile your unit is making copies, you can Activity Report ReportsUnderstanding Reports What information does it provide?This report does not list messages that were received without errors How to PrintHow to Interpret Broadcast Confirmation Report MCFHow to Interpret Broadcast Entry ReportHow to Print What is it?Confidential Reception Report Configuration ReportWhat is It? What is it?How to Interpret What Information Does it Provide?How to Print What information does it provide? Message Confirmation Report MCFWhat is it? 116 HandbookHow to Print What is it? Phone DirectoryHow to Interpret How to PrintHow to Print Power Outage ReportWhat is it? How to InterpretPrinting Reports Configuration ReportPower Outage Report Activity ReportCommunication Codes Using 6/Report Print One Touch keyCodes Used in Reports CALLINGBUSY Service CodesResult Codes CANCLProblem Solving Clearing a Document JamClearing a Paper Jam 3 Lift the image drum cartridge out and set it aside 4 Pull out any paper you see jammed inside the machine6 Push the paper down until it is under the plastic tabs Printing a Cleaning Page Open the document stacker and copy stacker steps 1 and 2 aboveReplacing the Toner Cartridge 2 Push in the cover release buttons on the side of the copy stacker until you hear a click. Lift the copy stacker 9 Close the document table Cautions For Your Safety Handling the Toner CartridgeWorking with the Image Drum Cartridge Never expose the image drum unit to direct sunlight132 Handbook For Your Safety Handling the Image DrumThe CHANGE DRUM SOON Message Replacing the Image Drum Cartridge When to Replace the Image Drum CartridgeYou must replace the toner cartridge when you replace the image drum 4 Remove the protective sheet from the new image drum unit 11 Close the document table Resetting the Drum Counter message is on the displayDisplay Panel Messages Error MessagesThe red Alarm indicator lights when there is an error condition Normal DisplayDOCUMENT JAM ERRORCOVER OPEN CONFIRM AND “STOP”NO PAPER PRINTER ALARMPRINTER ALARM 4 FAX PLEASE CONFIRM REPLACE PAPERReading the Print Counters Problem ChecklistNothing happens when you press the control panel keys The display is blankMake sure the document is not wider than your fax machine can load A COMMUN. ERROR message indicates any of a number of problems You keep getting reports you do not want The image received on your fax machine was very poorYour fax machine disconnected before you could answer a voice request You set your fax machine for delayed transmission but it did not sendYour fax machine does not answer the phone or receive faxes 144 HandbookThis type of problem could also be communication related 23ONE TOUCH PARAM YES OT NO 146 HandbookIdentifying Your Current Firmware Version FirmwareSerial Number of Your Fax Machine Upgrading Your FirmwareRejecting Unsolicited Junk Fax Messages SecurityConfidential Faxes Closed Network OptionTo use the closed network function, follow the instructions below Safety Installation HintsToner Cartridge Operation and MaintenanceHandling the Consumables If toner is swallowed Emergency First AidImage Drum Cartridge If toner is inhaledOkidata on the Internet Service and SupportYour Dealer Contacting Okidata Customer SupportOptions Purchasing Supplies and OptionsSupplies 01 MCFSINGLE-LOC User Function SettingsUser Function Settings List 02 MCFMULTI-LOC04 IMAGE IN MCF 06 MONITOR VOLUME07 BUZZER VOLUME 05 SENDER IDneed to hear the ring, change to one of the other settings 09 TX MODE DEFAULT10 T/F TIMER PROG 11 RING RESPONSE14 2’ND PAPER SIZE 12 DISTINCTIVE RING13 1’ST PAPER SIZE 15 USER LANGUAGE18 MEM./FEEDER SW 16 INCOMING RING17 REMOTE RECEIVE 19 NOT USED 20 ECM FUNCTION23 ONE TOUCH PARAM Changing Your User Function Settings22 PC/FAX SWITCH 160 HandbookDial Parameter Settings List Dial Parameter SettingsDial Parameter Settings 1 REDIAL TRIES7 AUTO START 5 MFTONE/DP PULSE6 PBX LINE 8 DIAL PREFIXChanging Your Dial Parameter Settings Service Function Settings Service Function Settings ListGlossary CCITT. See ITU-T Effective printing width. The widest image that can be Halftone. See Grayscale Leased line. See Private line Paper sizes. All are width x length Receiver ID. See Station ID REN. See Ringer equivalence number Station ID. Also called Location ID or Receiver ID 174 Handbook Index Codes communication, 121 result loading, 63-65 multiple page, 63 preparing for faxing IMAGE IN MCF Incoming call parameters, 57-59 Incoming ring Off hook alarm tone Okidata customer support, 153-154 One touch Problem checklist, 140-146 Problem solving, 123-147 Programming Safety, 150-152 Safety information, 13 Search Search key Voice request, 72 answering, 72 initiating User function settings, 43, 44, 155-160 changingUser language changing User language setting, 48 User program key Voice request key, 34 Voice request tone