FACSIMILE
OKIFAX Handbook
OKIFAX5400
Copyright 1999 by Okidata. All Rights Reserved First Edition June
Contents
Installation
Getting to Know Your Fax Machine
Introduction
Basic Faxing Operations
Using Your Fax with Your Computer
Setting Basic Features
Programming Your Speed Dial Directory
Sending a Fax to Multiple Locations
Sending A Fax to a Group
Copying
Reports
Working with Dual Access
Advanced Operations
Problem Solving
Security
8 Handbook
Safety
Service and Support
User Function Settings
Dial Parameter Settings
Features
Introduction
Product Options
12 Handbook
Installation
For Your Safety Installation Hints
Where to Install Your Fax Machine
Getting Started
Unpacking
What You Should Receive
Attaching the Document Stacker
in case you ever need to ship or transport the unit
Removing the Protective Sheet
1 Lift up the document table
3 Take out the image drum cartridge
16 Handbook
Installing the Toner Cartridge
18 Handbook
4 Push the lever forward to secure the cartridge
6 Close the document table
Toner Cartridge and Image Drum Unit Handling
Emergency First Aid
If toner is swallowed
If toner is inhaled
Loading Paper
readjust the guides for a snug-but not tight-fit
approved
Connecting the Telephone Line
Connecting an External Telephone or Answering Machine
Connecting The External Handset Option
Connecting Power
both an external handset and an answering machine
Programming Required Information
FCC Telephone Consumer Protection Act
Date and Time
Fax Identification
Sender ID
TSI/CSI
To Program Your Fax ID
1FUNC. PROGRAMMING
4SYSTEM DATA PRG
NO=TSI/CSI, ID=SENDER ID
NO=CALL BACK NO
Use the 14/Space One Touch key to enter spaces
8 Press the Start key to save your entry. The display shows
Enter up to 20 characters
Getting to Know Your Fax Machine
Component Identification
Front of the Unit
1 One Touch Keypad
7 Power Switch
5 AC Power Inlet
Back of the Unit
6 Paper Tray
Locating the Serial Number
Inside the Unit
1 Image Drum Cartridge
2 Toner Cartridge
Control Panel Keys and Indicators
32 Handbook
1 Display Panel
2 Copy key
3 Hyphen key
4 Search key
7 Auto Dial key
8 Redial key
9 Hook/V. Request key
10 One Touch keypad
15 Transmit Resolution/Yes key
17 Alarm indicator
12 Numeric keypad
13 */Tone key
18 Stop key
19 Start key
20 Plus key
21 Space key
Using the One Touch Keys for Dialing
Using the One Touch Keys for Selecting Functions and Programming
1/Delayed TX key
The Speed Dial One Touch Keypad
3/Confidential TX key
4/Relay Initiate TX key
5/Polling key
6/Report Print key
Signal Tones
10/Message Print From Memory key
Dual Access
40 Handbook
Using Your Fax with Your Computer
Connect to Your Computer
Setting Basic Features
Control Panel Keys and Indicators
1 Display Panel 2 Copy key 3 Hyphen key 4 Search key 5 Auto Rec key
6 Select Function key 7 Auto Dial key 8 Redial key
Navigating Programming Levels
Viewing Your Current Settings
User Function Settings
01 MCFSINGLE-LOC
02 MCFMULTI-LOC
03 ERR REPORT MCF
04 IMAGE IN MCF
06 MONITOR VOLUME
07 BUZZER VOLUME
09 TX MODE DEFAULT
10 T/F TIMER PROG
need to hear the ring, change to one of the other settings
You must have your local telephone carrier’s Distinctive Ring service
Setting Distinctive Ring
11 RING RESPONSE
13 1’ST PAPER SIZE
Using the OTHER setting, with MFP Option installed
again from Step
as you are finished. Otherwise you cannot receive faxes
14 2’ND PAPER SIZE
15 USER LANGUAGE
16 INCOMING RING
18 MEM./FEEDER SW
FEEDER TX YESLOC. NO→
BROADCAST/MEMORY TX YESLOC./# NO→
19 NOT USED 20 ECM FUNCTION
22 PC/FAX SWITCH
21 REMOTE DIAGNOSIS
23 ONE TOUCH PARAM
50 Handbook
Dial Parameter Settings
1 REDIAL TRIES
2 REDIAL INTERVAL
3 DIAL TONE DETECT
5 MFTONE/DP PULSE
6 PBX LINE
7 AUTO START
8 DIAL PREFIX
Service Function Settings
1 LONG DOC. SCAN
2 MDY/DMY
3 TIME/DATE PRINT
Changing the Language
Answering Mode
Setting the Answering Mode
Changing the Answering Mode
Answering Mode Options
Auto Receive Mode FAX
Manual Receive Mode TEL
TAD is Telephone Answering Device / Fax Automatic Switch Mode
Incoming Call Parameters
Ring Response User Function
Incoming Ring User Function
Distinctive Ring User Function
display shows RESULT=NG. Follow the instructions again from Step
58 Handbook
PC/Fax Switch MFP Option User Function
Monitor Volume User Function
Buzzer Volume User Function
Remote Receive User Function
Paper Size Settings
Connecting to a PBX
First Paper Size User Function
Second Paper Size User Function
four times. Then skip to Step
Basic Faxing Operations
Preparing Documents for Faxing
Guidelines
Document Size
Multiple Page Documents
Loading Documents
Sending a Fax to a Single Location
To dial using an Auto Dial number
To dial using the numeric keypad
To dial using an external telephone
3 If necessary, press the Start key to begin the transmission
Search Key Dialing
Redialing
Real-Time Dialing
Confirming Results
Stopping a Transmission
Shortcut Fax Number Programming
Receiving Faxes
Receiving Faxes Manually
Receiving Faxes in Memory
WARNING You cannot identify which message you are erasing
Canceling Messages Stored in Memory
Rejecting Unsolicited Junk Fax Messages Closed Network Option
Power Failures and Memory
up system that protects stored information for at least one hour
Using Voice Request
Initiating a Voice Request
Answering a Voice Request
to use the voice request function
Programming One Touch Keys
Programming Your Speed Dial Directory
One Touch Faxing
2 Press the 8/Location Program One Touch key. The display shows
NO=OR LOCATION
List of One Touch Keys
Using the One Touch Keys for Dialing
Using the One Touch Keys for Selecting Functions and Programming
1/Delayed TX key
3/Confidential TX key
4/Relay Initiate TX key
5/Polling key
6/Report Print key
10/Message Print From Memory key
Chain Dialing
Creating a Chain Dial Number
Using a Chain Dial Number
Auto Dial Faxing
PRESS OT/AD/SRCH KEY
Programming Auto Dial Numbers
AUTO DIAL NO
80 Handbook
Making Copies
Quantity and Resolution
Copying
Using the Manual Paper Feeder
paper will jam
Handbook
4 Adjust the paper guides on the feeder
3 Pull the manual paper feeder down until it is horizontal
84 Handbook
Performing a Broadcast Operation
have the MEMORY setting engaged, skip step
Sending a Fax to Multiple Locations Broadcasting
6 Press the Yes key to confirm your selection
What is a Group?
Sending A Fax to a Group
Programming Groups
Search
have the MEMORY setting engaged, skip step
Delete
Sending to a Group
locations directly from the fax machine
What is Relay Faxing?
Relay Faxing
Relay Password
include the access digit, if required
Relay Initiating Station
Relay Key Station
RELAY PASSWORD ENTER
RELAY PASSWORD
Initiating a Relay Broadcast
REMOTE LIST NO ENTER
5 Press the Yes key. The display shows
Features and Limitations
Sending a Delayed Fax from the Document Feeder
Advanced Operations
Sending a Fax at a Later Date and Time
This is the fax unit’s default
Sending a Delayed Fax from the Document Feeder
Sending a Delayed Fax from Memory
Sending a Delayed Fax from Memory
96 Handbook
8 Press the Yes key. The display shows
Confidential Faxes Security Feature
Canceling a Delayed Transmission
Creating a Personal Confidential Mailbox
person who will receive the fax to tell you their mailbox number
A mailbox must be empty before you can modify or delete it
Changing Your Password
mailbox
messages in the box before you change its password or delete it
100 Handbook
A mailbox must be empty before you can modify or delete it
Closing Deleting a Mailbox
messages in the box before you change its password or delete it
Sending Confidential Faxes
Receiving Confidential Faxes
person who will receive the fax to tell you their mailbox number
102 Handbook
mail box
Personal Mailboxes Security Feature
Printing Confidential Messages
What is Standard Polling?
What is Bulletin Polling?
Polling
will be available
Start
To Cancel Polling
Dialing Another Fax Machine to Request Documents Polling Reception
Fax on Demand Bulletin Polling
Opening a Personal Box for Polling
mailbox
106 Handbook
Loading a Document for Polling
What is it?
Transmit Preparation
Setting the Forwarding Number Call Forwarding
108 Handbook
What You Can Do While Receiving a Fax
Working with Dual Access
What You Can Do While Sending a Fax
110 Handbook
What You Can Do While Making Copies
While your unit is making copies, you can
Reports
Understanding Reports
Activity Report
What information does it provide?
How to Print
How to Interpret
This report does not list messages that were received without errors
Broadcast Confirmation Report MCF
Broadcast Entry Report
How to Print
How to Interpret
What is it?
Configuration Report
What is It?
Confidential Reception Report
What is it?
How to Interpret
What Information Does it Provide?
How to Print
Message Confirmation Report MCF
What is it?
What information does it provide?
116 Handbook
How to Print
Phone Directory
How to Interpret
What is it?
How to Print
Power Outage Report
What is it?
How to Print
How to Interpret
Configuration Report
Power Outage Report
Printing Reports
Activity Report
Using 6/Report Print One Touch key
Codes Used in Reports
Communication Codes
CALLING
Service Codes
Result Codes
BUSY
CANCL
Problem Solving
Clearing a Document Jam
Clearing a Paper Jam
3 Lift the image drum cartridge out and set it aside
4 Pull out any paper you see jammed inside the machine
6 Push the paper down until it is under the plastic tabs
Printing a Cleaning Page
Open the document stacker and copy stacker steps 1 and 2 above
Replacing the Toner Cartridge
2 Push in the cover release buttons on the side of the copy stacker until you hear a click. Lift the copy stacker
9 Close the document table
For Your Safety Handling the Toner Cartridge
Working with the Image Drum Cartridge
Cautions
Never expose the image drum unit to direct sunlight
132 Handbook
For Your Safety Handling the Image Drum
The CHANGE DRUM SOON Message
Replacing the Image Drum Cartridge
When to Replace the Image Drum Cartridge
You must replace the toner cartridge when you replace the image drum
4 Remove the protective sheet from the new image drum unit
11 Close the document table
Resetting the Drum Counter
message is on the display
Error Messages
The red Alarm indicator lights when there is an error condition
Display Panel Messages
Normal Display
ERROR
COVER OPEN
DOCUMENT JAM
CONFIRM AND “STOP”
PRINTER ALARM
PRINTER ALARM 4 FAX PLEASE CONFIRM
NO PAPER
REPLACE PAPER
Problem Checklist
Nothing happens when you press the control panel keys
Reading the Print Counters
The display is blank
Make sure the document is not wider than your fax machine can load
A COMMUN. ERROR message indicates any of a number of problems
You keep getting reports you do not want
The image received on your fax machine was very poor
You set your fax machine for delayed transmission but it did not send
Your fax machine does not answer the phone or receive faxes
Your fax machine disconnected before you could answer a voice request
144 Handbook
This type of problem could also be communication related
23ONE TOUCH PARAM YES OT NO
146 Handbook
Firmware
Serial Number of Your Fax Machine
Identifying Your Current Firmware Version
Upgrading Your Firmware
Security
Confidential Faxes
Rejecting Unsolicited Junk Fax Messages
Closed Network Option
To use the closed network function, follow the instructions below
Safety
Installation Hints
Toner Cartridge
Operation and Maintenance
Handling the Consumables
Emergency First Aid
Image Drum Cartridge
If toner is swallowed
If toner is inhaled
Service and Support
Your Dealer
Okidata on the Internet
Contacting Okidata Customer Support
Options
Purchasing Supplies and Options
Supplies
User Function Settings
User Function Settings List
01 MCFSINGLE-LOC
02 MCFMULTI-LOC
06 MONITOR VOLUME
07 BUZZER VOLUME
04 IMAGE IN MCF
05 SENDER ID
09 TX MODE DEFAULT
10 T/F TIMER PROG
need to hear the ring, change to one of the other settings
11 RING RESPONSE
12 DISTINCTIVE RING
13 1’ST PAPER SIZE
14 2’ND PAPER SIZE
15 USER LANGUAGE
16 INCOMING RING
17 REMOTE RECEIVE
18 MEM./FEEDER SW
19 NOT USED 20 ECM FUNCTION
Changing Your User Function Settings
22 PC/FAX SWITCH
23 ONE TOUCH PARAM
160 Handbook
Dial Parameter Settings
Dial Parameter Settings
Dial Parameter Settings List
1 REDIAL TRIES
5 MFTONE/DP PULSE
6 PBX LINE
7 AUTO START
8 DIAL PREFIX
Changing Your Dial Parameter Settings
Service Function Settings
Service Function Settings List
Glossary
CCITT. See ITU-T
Effective printing width. The widest image that can be
Halftone. See Grayscale
Leased line. See Private line
Paper sizes. All are width x length
Receiver ID. See Station ID
REN. See Ringer equivalence number
Station ID. Also called Location ID or Receiver ID
174 Handbook
Index
Codes communication, 121 result
loading, 63-65 multiple page, 63 preparing for faxing
IMAGE IN MCF Incoming call parameters, 57-59 Incoming ring
Off hook alarm tone Okidata customer support, 153-154 One touch
Problem checklist, 140-146 Problem solving, 123-147 Programming
Safety, 150-152 Safety information, 13 Search Search key
User function settings, 43, 44, 155-160 changing
User language changing User language setting, 48 User program key
Voice request, 72 answering, 72 initiating
Voice request key, 34 Voice request tone