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Samsung 5400 manual Problem Solving, Clearing a Document Jam

Models: 5400

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Problem Solving

Clearing a Document Jam

When a document jams while being faxed or scanned, your fax machine beeps, the red Alarm indicator lights, and DOCUMENT JAM appears in the display. If the jammed document looks as if it is positioned straight in your feeder, press the Stop key to try to feed the document the rest of the way through the feeder. If this fails, follow the instructions below.

1Grasp the control panel. Pull it up until it releases. Swing the control panel up and out of the way.

2Pull out the jammed document.

3Push the control panel back down until it locks.

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Samsung 5400 manual Problem Solving, Clearing a Document Jam

Contents

OKIFAX Handbook OKIFAX5400FACSIMILE Copyright 1999 by Okidata. All Rights Reserved First Edition June Introduction ContentsInstallation Getting to Know Your Fax MachineUsing Your Fax with Your Computer Setting Basic FeaturesBasic Faxing Operations Copying Programming Your Speed Dial DirectorySending a Fax to Multiple Locations Sending A Fax to a GroupWorking with Dual Access Advanced OperationsReports Problem Solving 8 Handbook SecurityDial Parameter Settings SafetyService and Support User Function SettingsIntroduction FeaturesProduct Options 12 Handbook For Your Safety Installation Hints InstallationWhat You Should Receive Where to Install Your Fax MachineGetting Started Unpackingin case you ever need to ship or transport the unit Attaching the Document Stacker16 Handbook Removing the Protective Sheet1 Lift up the document table 3 Take out the image drum cartridgeInstalling the Toner Cartridge 4 Push the lever forward to secure the cartridge 6 Close the document table18 Handbook If toner is inhaled Toner Cartridge and Image Drum Unit HandlingEmergency First Aid If toner is swallowedLoading Paper readjust the guides for a snug-but not tight-fit Connecting the Telephone Line Connecting an External Telephone or Answering Machineapproved Connecting The External Handset Option both an external handset and an answering machine Connecting PowerFCC Telephone Consumer Protection Act Programming Required InformationTSI/CSI Date and TimeFax Identification Sender IDNO=TSI/CSI, ID=SENDER ID To Program Your Fax ID1FUNC. PROGRAMMING 4SYSTEM DATA PRGEnter up to 20 characters NO=CALL BACK NOUse the 14/Space One Touch key to enter spaces 8 Press the Start key to save your entry. The display shows1 One Touch Keypad Getting to Know Your Fax MachineComponent Identification Front of the Unit6 Paper Tray 7 Power Switch5 AC Power Inlet Back of the Unit2 Toner Cartridge Locating the Serial NumberInside the Unit 1 Image Drum Cartridge32 Handbook Control Panel Keys and Indicators4 Search key 1 Display Panel2 Copy key 3 Hyphen key10 One Touch keypad 7 Auto Dial key8 Redial key 9 Hook/V. Request key13 */Tone key 15 Transmit Resolution/Yes key17 Alarm indicator 12 Numeric keypad21 Space key 18 Stop key19 Start key 20 Plus keyThe Speed Dial One Touch Keypad Using the One Touch Keys for DialingUsing the One Touch Keys for Selecting Functions and Programming 1/Delayed TX key6/Report Print key 3/Confidential TX key4/Relay Initiate TX key 5/Polling key10/Message Print From Memory key Signal Tones40 Handbook Dual AccessConnect to Your Computer Using Your Fax with Your Computer6 Select Function key 7 Auto Dial key 8 Redial key Setting Basic FeaturesControl Panel Keys and Indicators 1 Display Panel 2 Copy key 3 Hyphen key 4 Search key 5 Auto Rec keyViewing Your Current Settings User Function SettingsNavigating Programming Levels 04 IMAGE IN MCF 01 MCFSINGLE-LOC02 MCFMULTI-LOC 03 ERR REPORT MCF10 T/F TIMER PROG 06 MONITOR VOLUME07 BUZZER VOLUME 09 TX MODE DEFAULT11 RING RESPONSE need to hear the ring, change to one of the other settingsYou must have your local telephone carrier’s Distinctive Ring service Setting Distinctive RingUsing the OTHER setting, with MFP Option installed again from Step13 1’ST PAPER SIZE 16 INCOMING RING as you are finished. Otherwise you cannot receive faxes14 2’ND PAPER SIZE 15 USER LANGUAGE19 NOT USED 20 ECM FUNCTION 18 MEM./FEEDER SWFEEDER TX YESLOC. NO→ BROADCAST/MEMORY TX YESLOC./# NO→50 Handbook 22 PC/FAX SWITCH21 REMOTE DIAGNOSIS 23 ONE TOUCH PARAM3 DIAL TONE DETECT Dial Parameter Settings1 REDIAL TRIES 2 REDIAL INTERVAL8 DIAL PREFIX 5 MFTONE/DP PULSE6 PBX LINE 7 AUTO START3 TIME/DATE PRINT Service Function Settings1 LONG DOC. SCAN 2 MDY/DMYAnswering Mode Setting the Answering ModeChanging the Language Manual Receive Mode TEL Changing the Answering ModeAnswering Mode Options Auto Receive Mode FAXTAD is Telephone Answering Device / Fax Automatic Switch Mode Distinctive Ring User Function Incoming Call ParametersRing Response User Function Incoming Ring User Function58 Handbook display shows RESULT=NG. Follow the instructions again from StepRemote Receive User Function PC/Fax Switch MFP Option User FunctionMonitor Volume User Function Buzzer Volume User FunctionSecond Paper Size User Function Paper Size SettingsConnecting to a PBX First Paper Size User Functionfour times. Then skip to Step Document Size Basic Faxing OperationsPreparing Documents for Faxing GuidelinesLoading Documents Multiple Page DocumentsTo dial using an Auto Dial number To dial using the numeric keypadSending a Fax to a Single Location 3 If necessary, press the Start key to begin the transmission To dial using an external telephoneConfirming Results Search Key DialingRedialing Real-Time DialingShortcut Fax Number Programming Stopping a TransmissionReceiving Faxes Manually Receiving FaxesReceiving Faxes in Memory Canceling Messages Stored in Memory Rejecting Unsolicited Junk Fax Messages Closed Network OptionWARNING You cannot identify which message you are erasing up system that protects stored information for at least one hour Power Failures and Memoryto use the voice request function Using Voice RequestInitiating a Voice Request Answering a Voice RequestProgramming Your Speed Dial Directory One Touch FaxingProgramming One Touch Keys 2 Press the 8/Location Program One Touch key. The display shows NO=OR LOCATION 1/Delayed TX key List of One Touch KeysUsing the One Touch Keys for Dialing Using the One Touch Keys for Selecting Functions and Programming6/Report Print key 3/Confidential TX key4/Relay Initiate TX key 5/Polling keyChain Dialing Creating a Chain Dial Number10/Message Print From Memory key Programming Auto Dial Numbers Using a Chain Dial NumberAuto Dial Faxing PRESS OT/AD/SRCH KEY80 Handbook AUTO DIAL NOQuantity and Resolution CopyingMaking Copies paper will jam Using the Manual Paper Feeder4 Adjust the paper guides on the feeder 3 Pull the manual paper feeder down until it is horizontalHandbook 84 Handbook have the MEMORY setting engaged, skip step Sending a Fax to Multiple Locations BroadcastingPerforming a Broadcast Operation 6 Press the Yes key to confirm your selection Sending A Fax to a Group What is a Group?Search Programming GroupsDelete Sending to a Grouphave the MEMORY setting engaged, skip step What is Relay Faxing? Relay Faxinglocations directly from the fax machine Relay Key Station Relay Passwordinclude the access digit, if required Relay Initiating StationREMOTE LIST NO ENTER RELAY PASSWORD ENTERRELAY PASSWORD Initiating a Relay Broadcast5 Press the Yes key. The display shows Sending a Fax at a Later Date and Time Features and LimitationsSending a Delayed Fax from the Document Feeder Advanced OperationsSending a Delayed Fax from the Document Feeder Sending a Delayed Fax from MemoryThis is the fax unit’s default 96 Handbook Sending a Delayed Fax from Memory8 Press the Yes key. The display shows person who will receive the fax to tell you their mailbox number Confidential Faxes Security FeatureCanceling a Delayed Transmission Creating a Personal Confidential MailboxChanging Your Password mailboxA mailbox must be empty before you can modify or delete it 100 Handbook messages in the box before you change its password or delete itClosing Deleting a Mailbox messages in the box before you change its password or delete itA mailbox must be empty before you can modify or delete it 102 Handbook Sending Confidential FaxesReceiving Confidential Faxes person who will receive the fax to tell you their mailbox numberPersonal Mailboxes Security Feature Printing Confidential Messagesmail box will be available What is Standard Polling?What is Bulletin Polling? PollingTo Cancel Polling Dialing Another Fax Machine to Request Documents Polling ReceptionStart 106 Handbook Fax on Demand Bulletin PollingOpening a Personal Box for Polling mailboxWhat is it? Transmit PreparationLoading a Document for Polling 108 Handbook Setting the Forwarding Number Call ForwardingWorking with Dual Access What You Can Do While Sending a FaxWhat You Can Do While Receiving a Fax What You Can Do While Making Copies While your unit is making copies, you can110 Handbook What information does it provide? ReportsUnderstanding Reports Activity ReportBroadcast Confirmation Report MCF How to PrintHow to Interpret This report does not list messages that were received without errorsWhat is it? Broadcast Entry ReportHow to Print How to InterpretWhat is it? Configuration ReportWhat is It? Confidential Reception ReportWhat Information Does it Provide? How to PrintHow to Interpret 116 Handbook Message Confirmation Report MCFWhat is it? What information does it provide?How to Print How to Print Phone DirectoryHow to Interpret What is it?How to Interpret Power Outage ReportWhat is it? How to PrintActivity Report Configuration ReportPower Outage Report Printing ReportsCALLING Using 6/Report Print One Touch keyCodes Used in Reports Communication CodesCANCL Service CodesResult Codes BUSYClearing a Document Jam Problem SolvingClearing a Paper Jam 4 Pull out any paper you see jammed inside the machine 3 Lift the image drum cartridge out and set it aside6 Push the paper down until it is under the plastic tabs Open the document stacker and copy stacker steps 1 and 2 above Printing a Cleaning PageReplacing the Toner Cartridge 2 Push in the cover release buttons on the side of the copy stacker until you hear a click. Lift the copy stacker 9 Close the document table Never expose the image drum unit to direct sunlight For Your Safety Handling the Toner CartridgeWorking with the Image Drum Cartridge CautionsFor Your Safety Handling the Image Drum The CHANGE DRUM SOON Message132 Handbook When to Replace the Image Drum Cartridge You must replace the toner cartridge when you replace the image drumReplacing the Image Drum Cartridge 4 Remove the protective sheet from the new image drum unit 11 Close the document table message is on the display Resetting the Drum CounterNormal Display Error MessagesThe red Alarm indicator lights when there is an error condition Display Panel MessagesCONFIRM AND “STOP” ERRORCOVER OPEN DOCUMENT JAMREPLACE PAPER PRINTER ALARMPRINTER ALARM 4 FAX PLEASE CONFIRM NO PAPERThe display is blank Problem ChecklistNothing happens when you press the control panel keys Reading the Print CountersMake sure the document is not wider than your fax machine can load A COMMUN. ERROR message indicates any of a number of problems The image received on your fax machine was very poor You keep getting reports you do not want144 Handbook You set your fax machine for delayed transmission but it did not sendYour fax machine does not answer the phone or receive faxes Your fax machine disconnected before you could answer a voice requestThis type of problem could also be communication related 146 Handbook 23ONE TOUCH PARAM YES OT NOUpgrading Your Firmware FirmwareSerial Number of Your Fax Machine Identifying Your Current Firmware VersionClosed Network Option SecurityConfidential Faxes Rejecting Unsolicited Junk Fax MessagesTo use the closed network function, follow the instructions below Installation Hints SafetyOperation and Maintenance Handling the ConsumablesToner Cartridge If toner is inhaled Emergency First AidImage Drum Cartridge If toner is swallowedContacting Okidata Customer Support Service and SupportYour Dealer Okidata on the InternetPurchasing Supplies and Options SuppliesOptions 02 MCFMULTI-LOC User Function SettingsUser Function Settings List 01 MCFSINGLE-LOC05 SENDER ID 06 MONITOR VOLUME07 BUZZER VOLUME 04 IMAGE IN MCF11 RING RESPONSE 09 TX MODE DEFAULT10 T/F TIMER PROG need to hear the ring, change to one of the other settings15 USER LANGUAGE 12 DISTINCTIVE RING13 1’ST PAPER SIZE 14 2’ND PAPER SIZE19 NOT USED 20 ECM FUNCTION 16 INCOMING RING17 REMOTE RECEIVE 18 MEM./FEEDER SW160 Handbook Changing Your User Function Settings22 PC/FAX SWITCH 23 ONE TOUCH PARAM1 REDIAL TRIES Dial Parameter SettingsDial Parameter Settings Dial Parameter Settings List8 DIAL PREFIX 5 MFTONE/DP PULSE6 PBX LINE 7 AUTO STARTChanging Your Dial Parameter Settings Service Function Settings List Service Function SettingsGlossary CCITT. See ITU-T Effective printing width. The widest image that can be Halftone. See Grayscale Leased line. See Private line Paper sizes. All are width x length Receiver ID. See Station ID REN. See Ringer equivalence number Station ID. Also called Location ID or Receiver ID 174 Handbook Index Codes communication, 121 result loading, 63-65 multiple page, 63 preparing for faxing IMAGE IN MCF Incoming call parameters, 57-59 Incoming ring Off hook alarm tone Okidata customer support, 153-154 One touch Problem checklist, 140-146 Problem solving, 123-147 Programming Safety, 150-152 Safety information, 13 Search Search key Voice request key, 34 Voice request tone User function settings, 43, 44, 155-160 changingUser language changing User language setting, 48 User program key Voice request, 72 answering, 72 initiating