Service and Support, Your Dealer | Samsung 5400 specs

Service and Support

Much of this information is valid for the United States and Canada only.

Okidata is firmly committed to the satisfaction of our customers. If you have a problem that your customer documentation cannot solve, contact these sources for service or support:

Your Dealer

Consult the store location where you purchased your fax machine, or call 1-800-654-3282 (1-800-OKIDATA) for the location of the nearest Authorized OKIDATA Service Dealer.

•Prices and minimum charges may vary.

•Proof of purchase is required for warranty work. Be sure to retain your purchase documents.

Okidata on the Internet

For the latest product information answers to common questions, and other support, visit Okidata’s Web site:

http://www.okidata.com

Contacting Okidata Customer Support

For quick answers to commonly asked questions, call 1-800- 654-3282 (1-800-OKIDATA), United States and Canada only. Please be sure that you are calling from a telephone close to your fax machine, so you can describe your problem accurately.

Handbook 153

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Samsung 5400 manual Service and Support, Your Dealer, Okidata on the Internet, Contacting Okidata Customer Support

Contents

Handbook Okifax Handbook Contents Setting Basic Features Using Your Fax with Your Computer Copying BroadcastingRelay Faxing Reports Advanced Operations 123 Problem Solving Security 148 Service and Support SafetyUser Function Settings Dial Parameter Settings Introduction Features Product Options Handbook For Your Safety Installation Hints Installation Getting Started Where to Install Your Fax MachineUnpacking What You Should Receive Attaching the Document Stacker Removing the Protective Sheet Installing the Toner Cartridge Handbook Emergency First Aid Toner Cartridge and Image Drum Unit Handling Loading Paper Replace the paper tray. Push it forward until it locks Connecting an External Telephone or Answering Machine Connecting the Telephone Line Connecting The External Handset Option Connecting Power FCC Telephone Consumer Protection Act Programming Required Information Date and Time 3CLOCK AdjustmentFax Identification Sender ID 1FUNC. Programming To Program Your Fax ID4SYSTEM Data PRG NO=TSI/CSI, ID=SENDER ID NO=CALL Back no Getting to Know Your Fax Machine Component IdentificationFront of the Unit Back of the Unit Inside the Unit Locating the Serial NumberImage Drum Cartridge Toner Cartridge Control Panel Keys and Indicators Hyphen key Copy keySearch key Auto Rec key Redial key Auto Dial keyHook/V. Request key One Touch labels Alarm indicator Transmit Resolution/Yes key13 */Tone key 14 0/Unique key Start key Stop keyPlus key Space key Delayed TX key Using the One Touch Keys for DialingSpeed Dial One Touch Keypad List of One Touch Keys with Descriptions Relay Initiate TX key Confidential TX keyPolling key Report Print key 10/Message Print From Memory key Signal Tones Dual Access Connect to Your Computer Using Your Fax with Your Computer Setting Basic Features Viewing Your Current Settings User Function SettingsNavigating Programming Levels MCFSINGLE-LOC User Function Settings List Monitor Volume Function no Setting Distinctive Ring Using the Other setting, with MFP Option installed Setup FAX Ring Call FAX Number NOWDistinctive RING, OFF Distinctive RING, SET 14 2’ND Paper Size BROADCAST/MEMORY TX YESLOC./# NO→ Feeder TX YESLOC. NO→ Remote Diagnosis Changing Your User Function Settings Dial Parameter Settings List Dial Parameter Settings MFTONE/DP Pulse Changing Your Dial Parameter Settings Service Function SettingsService Function Settings List 2DIAL Parameter Setting the Answering Mode Answering ModeChanging the Language Function NO. Enter Answering Mode Options Changing the Answering ModeAuto Receive Mode FAX Manual Receive Mode TEL Memory Reception Mode MEM Using Your Fax with an Answering Machine TADFax Forwarding Mode FWD PC Mode PC Ring Response User Function Incoming Call ParametersIncoming Ring User Function Distinctive Ring User Function Setting Distinctive Ring Monitor Volume User Function PC/Fax Switch MFP Option User FunctionBuzzer Volume User Function Remote Receive User Function Connecting to a PBX Paper Size SettingsUsing the Other setting, with MFP Option Installed First Paper Size User Function 2DIAL Parameter Preparing Documents for Faxing Basic Faxing OperationsGuidelines Document Size Loading Documents Multiple Page Documents Sending a Fax to a Single Location To dial using the numeric keypad Dialing COMMUN. ErrorCalling SENDING/XX.X Redialing Search Key DialingReal-Time Dialing Confirming Results Stopping a Transmission Shortcut Fax Number ProgrammingNO=5551212 the fax number you entered ID= Receiving Faxes Receiving Faxes ManuallyNO=LOCATION Receiving Faxes in Memory Auto Receive ModeMSG. in Memory Programming Canceling Messages Stored in Memory CANCEL?MSG. in MEMORY, Printing 08CLOSED Network nnn Power Failures and Memory Initiating a Voice Request Using Voice RequestAnswering a Voice Request Lift HANDSET, Press Voice Request Programming Your Speed Dial Directory One Touch FaxingProgramming One Touch Keys NO=FAX NO., ID=LOCATION ID NO=OR Location List of One Touch Keys Confidential TX key Creating a Chain Dial Number Chain Dialing Press OT/AD/SRCH KEY Auto Dial FaxingLocation Programming NO=FAX no ID=LOCATION ID Auto Dial no Quantity and Resolution CopyingMaking Copies Using the Manual Paper Feeder Handbook Handbook Performing a Broadcast Operation Sending a Fax to Multiple Locations Broadcasting Handbook Sending a Fax to a Group What is a Group? Search Programming GroupsAdd Number of your current group Select LOC.S Delete Sending to a GroupSelect LOC Relay Faxing What is Relay Faxing? Relay Initiating Station Relay PasswordRelay Key Station Relay Broadcast Report Relay Password Relay Password EnterInitiating a Relay Broadcast Remote List no Select Location Sending a Delayed Fax from the Document Feeder Features and LimitationsAdvanced Operations Sending a Fax at a Later Date and Time Sending a Delayed Fax from Memory Sending a Delayed Fax from the Document FeederPRG. Start Date PRG. Start Time Feeder TX Sending a Delayed Fax from Memory Select Locations BROADCAST/MEMORY TX Canceling a Delayed Transmission Confidential Faxes Security FeatureCommunication Cancel Creating a Personal Confidential Mailbox 5PERSONAL BOX PRG Changing Your PasswordPersonal BOX no Personal BOX Close Personal BOX Conf PRG. Password Delete Personal BOX Closing Deleting a Mailbox Receiving Confidential Faxes Sending Confidential Faxes Printing Confidential Messages Personal Mailboxes Security FeaturePrint Memory MSG.? Print Personal BOX What is Bulletin Polling? What is Standard Polling?Polling Bulletin Poll MSG Confirmation Printing To Cancel PollingNO.=MAIL BOX no Polling RX, Select Location Opening a Personal Box for Polling Fax on Demand Bulletin Polling Transmit Preparation What is it?Loading a Document for Polling Bulltin Poll Setting the Forwarding Number Call Forwarding 6FORWARDING NO. PRGNO=FORWARDING no Working with Dual Access What You Can Do While Sending a FaxWhat You Can Do While Receiving a Fax What You Can Do While Making Copies Understanding Reports ReportsActivity Report What information does it provide? How to Interpret How to PrintBroadcast Confirmation Report MCF 1ACTIVITY Report Broadcast Entry Report Confidential Reception Report Configuration Report User Function Settings List Message Confirmation Report MCF Automatic Is for MCFSINGLE-LOCIs for MCFMULTI-LOC On Demand Manual Phone Directory Power Outage Report Printing Reports Using 6/Report Print One Touch key Codes Used in ReportsCommunication Codes Result Codes Service Codes Clearing a Document Jam Problem Solving Clearing a Paper Jam Lift the image drum cartridge out and set it aside Handbook Printing a Cleaning Replacing the Toner Cartridge Handbook Handbook Working with the Image Drum Cartridge For Your Safety Handling the Toner Cartridge Change Drum Soon Message For Your Safety Handling the Image Drum Replacing the Image Drum Cartridge When to Replace the Image Drum Cartridge Handbook Handbook Resetting the Drum Counter Display Panel Messages Error MessagesNormal Display Change Drum Soon Cover Open ErrorDocument JAM Confirm and Stop Please Confirm Printer Alarm 4 FAX Printer AlarmNo Paper Replace Paper Nothing happens when you press the control panel keys Problem ChecklistReading the Print Counters Display is blank Your fax machine won’t dial Your documents jam in the scanner You sent a fax but it was received completely blank Display shows a communication error Image received on your fax machine was very poor You keep getting reports you do not want Your fax machine does not answer the phone or receive faxes Your received faxes sometimes look distorted Your fax machine will not poll a remote fax machine 23ONE Touch Param Echo PROTECTION, OFF Firmware Serial Number of Your Fax Machine Identifying Your Current Firmware VersionUpgrading Your Firmware Confidential Faxes SecurityRejecting Unsolicited Junk Fax Messages Closed Network Option 1FUNC. Programming Installation Hints Safety Operation and Maintenance Handling the ConsumablesToner Cartridge Image Drum Cartridge Emergency First Aid Your Dealer Service and SupportOkidata on the Internet Contacting Okidata Customer Support Purchasing Supplies and Options SuppliesOptions User Function Settings List User Function Settings Image in MCF TX Mode Default Distinctive Ring Incoming Ring Changing Your User Function Settings Dial Parameter Settings Dial Parameter SettingsDial Parameter Settings List MFTONE/DP Pulse Changing Your Dial Parameter Settings Service Function Settings List Service Function Settings Glossary Database polling. See Polling Handbook Handbook Handbook Handbook Handbook Handbook Handbook Handbook Index Symbols Handbook Handbook Image in MCF Handbook Handbook Handbook Handbook