Solving Operation Problems

Reading Reports

Error Report

The error report is printed after each unsuccessful communication (both transmission and reception). The communication failure may normally be caused either by your machine, or the fax machine on the other end. Noise on the telephone line may also be one of the causes. If the error report is printed after sending a fax message, try sending it again. If the report is printed after a fax message came in, contact the sender and request them to send it again.

Note

If the machine continues to print error reports after retrials, contact your service representative.

Normally, when specifying the destination with a Quick Dial key

or Speed Dial, "ADDRESS" on this

8 report shows Own Name or Own Fax Number registered in the re- ceiver's machine. However, you can change the setting with User Parameters so that the name or number of the destination stored in the Quick Dial key or Speed Dial in your machine is printed instead. See p.178 “User Parameters” (switch 04 bit 4).

Reference

p.265 “Error Codes”

Power Failure Report

Turning the power off does not erase the data stored into the machine such as fax numbers programmed in a Quick Dial key. However, if the machine is left turned off for 12 hours or longer, the data stored in the ma- chine's memory with functions such as Memory Transmission/Reception, Substitute Reception or Auto Docu- ment, or data of other standby documents is deleted. Once the data stored in memory is deleted, the machine automatically prints out the power failure report when you turn it on again, so that you may check the deleted data.

If the deleted fax message was for Memory Transmission, check the re- ceiver's information and send it. If it was stored in Memory Reception or Substitute Reception functions, contact the sender and request them to send it again. If it was an Auto Docu- ment, register the document once more.

Important

Make sure that the available mem- ory level which appears on the dis- play is 100% before turning the power off.

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