Solving Operation Problems

 

 

Code

Possible Cause

 

 

 

 

 

 

0-80~88

Poor line condition Incompatible or faulty terminal at the other end

 

 

 

 

 

 

1-00

Document jam Improperly inserted document

 

 

 

 

 

 

1-01

Document length exceeded the maximum limit Same as for code 1-00

 

 

 

 

 

 

2-xx

Possible fault in your machine

 

 

 

 

 

 

3-xx

There is a problem with the ISDN network. Check the ISDN line connection.

 

 

 

Faulty terminal at the other end.

 

 

 

 

 

 

4-10

ID codes did not match. Co-ordinate ID codes with the other party.

 

 

 

 

 

 

5-20

Insufficient memory to receive the message. When the pages in memory have been

 

 

5-21

printed, ask the other party to resend.

 

 

 

 

 

5-22

 

 

 

5-23

 

 

 

 

 

 

 

5-25

Your machine has a problem.

 

 

5-30

 

 

 

 

 

 

 

6-00

Poor line condition or a problem with your machine

 

 

6-01

 

 

 

6-02

 

 

 

6-04

 

 

 

 

 

 

 

6-05

Poor line condition, a problem with the machine at the other end, or a problem

 

 

 

with your machine

 

 

 

 

 

 

6-06

A problem with the machine at the other end, or a problem with your machine

 

 

 

 

 

 

6-08

A problem with the machine at the other end

 

 

 

 

8

 

6-09

A problem with the machine at the other end, or a problem with your machine

 

 

 

 

6-10

 

 

 

 

 

 

 

 

 

9-07

Copy jam at the tray entrance (first, or top, paper feed station)

 

 

 

 

 

 

9-08

Copy jam inside the machine (first, or top, paper feed station)

 

 

 

 

 

 

9-09

Copy jam at the feed-out area

 

 

 

 

 

 

9-10

Toner end. Replace the toner cartridge.

 

 

 

 

 

 

9-17

There is a problem with your printer.

 

 

9-20

 

 

 

9-22

 

 

 

9-23

 

 

 

9-24

 

 

 

 

 

 

 

9-3x

There is a problem with the hard disk option.

 

 

 

 

266