Tocheck for a new version of the product
1Inthe Norton 360 main window, click Support.
2Inthe Support drop-down menu, click Check for
NewVersion.
Thisoption is available only if your product is
activated.The Web page that appears displays
whethera new version of the product is available
ornot.
3Followthe on-screen instructions to download the
newproduct.
About Norton Autofix
NortonAutofix provides additional product support
withone-click access from the Norton 360 main
window.Norton Autofix performs a Quick Scan of your
computerand repairs problems without your
intervention.If the problem persists, you can use the
OpenSupport Web Site option to go to the Norton
SupportWeb site for help using our online forum, chat,
email,or telephone.
Inaddition, the Norton Support Web site provides
accessto the knowledge base articles. By using these
articles,you can easily find solutions to your technical
problems.
Thesupport technicians can help you solve more
complexproblems by using remote-assistance
technology.The remote-assistance technology allows
Symantecsupport technicians to access your computer
asremote users so that they can perform maintenance
orservice.
wSupportofferings can vary based on the language or
product.
Whenyou click the GetSupport optionin the Support
drop-downmenu, Norton 360 checks your Internet
connection.To access Norton Autofix, ensure that your
computeris connected to the Internet. If you use a
proxyserver to connect to the Internet, you must
557Findingadditional solutions
AboutNorton Autofix