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Talkswitch 48-CVA - page 109

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1014.0 Using TalkSwitch

TS manual 11th ED_CVA_v11_CD_Release.qxd 7/13/2004 3:36 PM Page 101

Contents

Main Copyright Information Table of Contents Page Page Introduction to VoIP Page Page Page Page Page 2.1 Whats included with TalkSwitch Installing 2.2 Front Panel Descriptions LED light: State Description 2.3 Back Panel Descriptions - TalkSwitch 48 CVA Page 2.4 Plugging into the Back Panel 2.4.1 Attaching telephone lines to TalkSwitch line jacks 2.4.2 Attaching phones and other devices to TalkSwitch extension jacks 2.4.3 Connecting devices to the Music and PA jacks 2.4.4 Connecting TalkSwitch to a LAN and/or PC Page 2.5 Using 2 or more TalkSwitch units on a LAN 2.5.1 Connecting 2 or more TalkSwitch units to a LAN 2.5.2 Setting the Unit ID for the first time 2.5.3 Changing the Unit ID 2.5.4 Unit IDs and how they affect system extension numbers 2.5.5 Keeping track of the lines and extensions 2.5.6 Optimizing the system for networked use 2.6 Optimizing Your IP Network for VoIP 2.6.1 The Broadband Connection 2.6.2 The Router/NAT/Firewall 2.6.3 The Local Area Network Configuring 3.1 Installing the TalkSwitch Configuration Software 3.2 Running the TalkSwitch software Page Page Page Configuration considerations when connecting multiple units to a LAN. 3.3.1 System Information Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page 3.3.2 Voicemail Page Page Page Page 3.3.3 Call Handling Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page 3.3.4 Call Back / Call Bridge Page Page Page Page Page Page Page 3.3.5 Options Page Page Page Page Page Page Page Page 4 4.1.2 Receiving calls without the Auto Attendant 4.2 In the Office - Making and Receiving Calls 4.2.1 Making calls from a Local Extension 4.2.2 Receiving calls at a Local Extension 4.2.3 Placing calls on Hold at a Local Extension 4.2.4 Transferring calls 4.2.5 Call Park Parking and retrieving callers 4.2.6 Call Queue/UCD - Queuing and retrieving callers 4.2.6.2 Queuing callers to an Extension Ring Group 4.2.7 Conference calling with TalkSwitch 4.2.8 Making and receiving calls using VoIP 4.2.9 Using Phones connected in parallel to TalkSwitch 4.2.10 Modems and telephone line access 4.3.2 Transferring calls from a Remote Extension 4.3.3 Screening options for forwarded calls Page 4.3.4 Calls over VoIP with SIP phones and Gateways 4.4 Using the TalkSwitch Voicemail System 4.4.1 Activating Voice mailboxes 4.4.2 Retrieving Messages / Accessing a Voicemail box Page 4.4.3 Pager and Cell Phone notification 4.5 Music-on-Hold 4.6 Mode Switching Options 4.7 Out of the Office - Making Calls with Call Back and Call Bridge 4.7.1 Using Call Bridge 4.7.2 Using Call Back Page 4.8 Upgrading the TalkSwitch Software and Firmware Page Page Appendices Page Appendix A - Help & Troubleshooting Page Page Page Page Page Page Page Page Appendix B - Using TalkSwitch with Telephone Company Calling Services Page Page 119Appendices Appendix C - Quick Commands and Touch-Tone Functions 120 TalkSwitch User Manual Touch-tone features dialed from a Local Extension. 121Appendices 122 TalkSwitch User Manual Touch-tone features dialed at the Auto Attendant message from outside phones Appendix D - Safety Precautions and Regulatory Information Page Page Page Appendix E - TalkSwitch One Year Warranty Page Page Appendix F - Return Policy Appendix G - Specifications Page Appendix H - TalkSwitch and Power Interruptions Glossary 137Glossary 138 TalkSwitch User Manual 139Glossary 140 TalkSwitch User Manual 141Glossary 142 TalkSwitch User Manual Page Index

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