3.0 Configuring TalkSwitch

 

3.1 Installing the TalkSwitch Configuration Software

.15

3.2 Running the TalkSwitch Software

.16

3.3 Configuration

.17

3.3.1 System Information

.21

3.3.1.1 Administration

.21

3.3.1.2 IP Configuration

.22

3.3.1.3 VoIP Configuration

.24

3.3.1.4 Telephone Lines

.25

3.3.1.5 VoIP Lines

.28

3.3.1.6 Line Hunt Groups

.29

3.3.1.7 Fax Information

.30

3.3.1.8 Local Extensions

.31

3.3.1.9 Remote Extensions

.33

3.3.1.10 Extension Ring Groups

.36

3.3.1.11 On-hold/Ringback

.37

3.3.2 Voicemail

.38

3.3.2.1 Local Extension Voicemail

.38

3.3.2.2 Remote Extension Voicemail

.39

3.3.2.3 General Voicemail

.40

3.3.2.4 Global Settings

.41

3.3.3 Call Handling

.43

3.3.3.1 Modes

.43

3.3.3.2 Auto Attendant

.44

3.3.3.3 Telephone Lines

.50

3.3.3.4 VoIP Lines

.52

3.3.3.5 Local Extensions - Call Cascade

.55

3.3.3.6 Remote Extensions - Call Cascade

.57

3.3.3.7 Extension Ring Groups - Call Cascade

.59

3.3.4 Call Back / Call Bridge

.60

3.3.4.1 Auto Call Back

.62

3.3.4.2 Prompted Call Back

.65

3.3.4.3 Call Bridge

.67

3.3.5 Options

.68

3.3.5.1 Audio Controls

.68

3.3.5.2 Transfer Options

.69

3.3.5.3 Miscellaneous

.71

3.3.5.4 Troubleshooting

.73

3.3.5.5 Troubleshooting – Advanced

.75

4.0 Using TalkSwitch

 

4.1 In the Office – Receiving calls with or without the Auto Attendant

.79

4.1.1 Receiving calls using the Auto Attendant

.79

4.1.2 Receiving calls without the Auto Attendant

.80

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Talkswitch 48-CVA manual