After the Auto Attendant has finished playing and no selection has been made within x seconds:
If no selection is detected at the specified Auto Attendant, TalkSwitch can route the call to any Local or Remote Extension, Ring Group, Voice mailbox, Auto Attendant, Announcement, dial by name directory, queue the caller or simply hang up. This feature is included in case someone does not have a
Fax calls are detected by a series of beeps called a CNG tone. If a fax machine sends this tone while trying to establish a connection to a fax machine connected to TalkSwitch, TalkSwitch will handle the call accordingly. Not all fax machines emit a CNG tone, and as a result, TalkSwitch will not be able to detect those fax calls and route them to the fax machine. To guarantee the reception of every fax, we recommend the use of a ‘Distinctive Ring Number’ added to one of your lines for fax calls. TalkSwitch can then handle every fax call consistently.
The digits 6, 7, 8 and 9 are not available as programmable options, since they are used for other system features:
If 6 is dialed:
If you press ‘6’ at the Auto Attendant, you will be able to configure and use Auto and Prompted Call Back. See section 2.3.4 for more details about con- figuring Call Back and section 3.7.2 for details on using Call Back.
If 7 is dialed:
TalkSwitch uses 7 to precede PBX extensions of another Centrex or PBX sys- tem. If TalkSwitch is not connected to another system, 7 is inactive. If TalkSwitch is connected to another PBX system, see section 2.3.5.4 for more details.
If 80 - 88, or 9 is dialed:
If you press ‘80 - 88 or 9’ at the Auto Attendant, you will access Call Bridge if it has been permitted. See section 2.3.4.3 for more details on configuring Call Bridge and section 3.7.1 for details on how to use Call Bridge.
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