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To announce calls before transferring (Screened Transfer) – put the caller on hold and dial the appropriate extension number. If the person at the receiving extension answers and wishes to take the call, simply hang up or dial ‘flash’ ‘4’ to complete the transfer and get internal dialtone. The caller will immediately be taken off hold and connected with the receiving extension. If the person at the receiving extension does not wish to take the call, you can press ‘Flash’ ‘5’ to return to the caller.
If you dial an extension and it is busy or not answered, you can still complete the transfer so that the caller will be directed according to that extensions’ Call Cascade settings.
If you tend to handle many calls, you may want to complete or cancel a transfer without hanging up. Flash ‘4’ will complete the transfer and then provide internal dialtone while flash ‘5’ will cancel the transfer and connect you back to the caller.
From a Local Extension to any outside telephone number:
To initiate an Unscreened Transfer – put the caller on hold, select a Line Hunt Group (dial 80 for Same Line Connect), then dial the outside telephone number then press ‘flash’ ‘4’ to complete the transfer. You cannot simply hang up to complete the transfer otherwise the calls will be disconnected.
If the person at the receiving extension does not wish to take the call, you can press ‘flash’ ‘5’ to return to the caller.
If you have the
4.2.5 Call Park – Parking and retrieving callers
Call Park is a useful feature for placing a call on hold and then being able to retrieve it from any other Local Extension. TalkSwitch has 10 Park Orbits in all models.
To place a caller in a Park Orbit, press ‘flash’ then 
and choose a Park Orbit (500 to 509). You will hear a confirmation after parking the caller that indicates the caller has been parked successfully. If the Park Orbit is already occupied, you will hear “I’m sorry, that extension is unavailable at this time.” then dialtone. Once again press 
and choose a new Park Orbit. Once the caller is parked, you can retrieve the caller at
another Local Extension by pressing 
and the appropriate Park Orbit. If Direct Line Access is enabled at the extension, then you must press ‘flash’ first.
If you have the External Paging option enabled on TalkSwitch, you may choose to announce over the P.A. system (by pressing 
0) that there is a call parked in a specific Park Orbit for a
TalkSwitch User Manual
