Talkswitch 48-CVA manual Auto Attendant

If you do not want to use Automatic Mode Switching, you can still switch modes manually in the software or through any telephone using touch tone commands. Enter command mode by dialing then your password if required. Next, dial any of the following commands followed by to confirm.

31Changes TalkSwitch to mode 1

32Changes TalkSwitch to mode 2

30 TalkSwitch tells you what mode it currently is using

3.3.3.2Auto Attendant

The Auto Attendant greets callers and tells them which number(s) they should press on their telephone keypad to reach a particular extension, person, message, or department. Callers can also directly dial Local Extensions (1xx), Remote Extensions (2xx), Extension Ring Groups (300-309), Voicemail (to both leave messages and access messages), access Call Back, access Call Bridge and enter Command mode for making changes to the system configuration.

400 series mailboxes can be dialed at the Auto Attendant without having to press first. This can be useful for providing ‘virtual’ extensions associated to a mailbox for telecommuters or other part-time staff.

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TalkSwitch User Manual