4Using TalkSwitch
4.1In the Office - Receiving Calls with or without the Auto Attendant
4.1.1 Receiving calls using the Auto Attendant
If you don’t have a receptionist, using the Auto Attendant will help you handle all your inbound calls and help improve your corporate image. Once it has been configured and its messages have been recorded, that’s it! The Auto Attendant takes care of the rest. It will follow whatever instructions (configuration) it was given. For details on configuring the Auto Attendants, see section 3.3.2.2. For details on configuring TalkSwitch to answer calls using Auto Attendants, see section 3.3.2.3.
When calls are answered by an Auto Attendant, callers can dial any Local Extension (1xx), Remote Extension (2xx), Extension Ring Group (300 - 309), choose options 0, 1, 2, 3, 4, 5 (if configured to perform specific actions), dial voicemail direct (
and mailbox), send faxes, or remain on the line to follow an action programmed for that Auto Attendant. TalkSwitch owners and employees can also access other options at the Auto Attendant, including Call Back (dial 6), Call Bridge (dial 80 - 88, 9),
retrieve voicemail (dial 
and mailbox), enter command mode to make system changes (dial 
). All of these features can be
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