4.2 In the Office – Making and Receiving Calls | .80 |
4.2.1 Making calls from a Local Extension | .80 |
4.2.2 Receiving calls at a Local Extension | .80 |
4.2.3 Placing calls on Hold at a Local Extension | .81 |
4.2.4 Transferring calls | .81 |
4.2.5 Call Park – Parking and retrieving callers | .82 |
4.2.6 Call Queue – Queuing and retrieving callers | .83 |
4.2.6.1 – Queuing calls to a single extension | .83 |
4.2.6.2 – Queuing calls to a ring group | .84 |
4.2.7 Conference calling with TalkSwitch | .84 |
4.2.8 Making and receiving calls using VoIP | .85 |
4.2.9 Using Phones connected in parallel to TalkSwitch | .86 |
4.2.10 Modems and telephone line access | .87 |
4.3 Out of the Office - Receiving Calls through Call Forwarding | .87 |
4.3.1 The three ways to forward calls | .87 |
4.3.2 Transferring calls from a Remote Extension | .88 |
4.3.3 Screening options for forwarded calls | .88 |
4.3.4 Calls over VoIP with SIP phones and Gateways | .90 |
4.4 Using the TalkSwitch Voicemail System . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 4.4.1 Activating Voice mailboxes . . . . . . . . . . . . . . . . . . . . . . . . . . .91 4.4.2 Retrieving Messages / Accessing a Voice mailbox . . . . . . . . . . .91 4.4.3 Pager and Cell Phone notification . . . . . . . . . . . . . . . . . . . . . .93
4.5 | 94 | |
4.6 | Mode Switching Options | 95 |
4.7 | Out of the Office – Making Calls with Call Back and Call Bridge | 96 |
| 4.7.1 Using Call Bridge | 96 |
| 4.7.2 Using Call Back | 97 |
4.8 | Upgrading the TalkSwitch Firmware | 99 |
Appendices
Appendix A - Help & Troubleshooting | 105 |
Appendix B - Using TalkSwitch with Telephone Company Calling Services . . . . .115
Appendix C - Quick Commands and Touch Tone Functions . . . . . . . . . . . . . . .119
Appendix D - Safety Precautions and Regulatory Information | .123 |
Appendix E - TalkSwitch One Year Warranty | .127 |
Appendix F - Return Policy | .131 |
Appendix G - Specifications | .133 |
Appendix H - TalkSwitch and Power Interruptions | .135 |
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
