Troubleshooting 139
Error Messages
Error Messages
The control panel displays messages when there is an error. See Table 15 for LCD errors, the possible causes, and the recommended solutions.
Table 15 • Error Messages
| Display/ | Possible Cause | Recommended Solution | |
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| The printhead was replaced with | Install a genuine Zebra™ printhead. |
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| one that is not a genuine Zebra™ |
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| printhead. |
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| The ERROR light flashes. |
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| The Early Warning for | 1. Clean the printhead. |
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| Maintenance feature is enabled, | 2. On the control panel, go to the |
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| and the printhead has reached the | HEAD CLEANED? menu item. |
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| end of the specified interval for | 3. Press PLUS to select YES to reset |
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| cleaning. See Early Warning for | |
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| the Early Warning for Maintenance | |
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| Maintenance on page 89 for more | |
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| printhead cleaning counter. | |
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| information. | |
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| The printhead is not fully closed. | Close printhead completely. |
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| The head open sensor is not | Call a service technician. |
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| working properly. |
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| The printer stops; the |
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| ERROR light flashes. |
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| The media is not loaded or is | Load media correctly. See Load the |
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| loaded incorrectly. | |
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| Misaligned media sensor. | Check position of the media sensor. |
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| The printer is set for | Install proper media type, or reset |
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| noncontinuous media, but | printer for current media type and |
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| continuous media is loaded. | perform calibration. |
| The printer stops; the | |||
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| MEDIA light is on; the |
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| ERROR light flashes. |
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7/3/13 |