144Troubleshooting Calibration Problems

Calibration Problems

Table 16 identifies problems with calibration, the possible causes, and the recommended solutions.

Table 16 • Calibration Problems

Problem

Possible Cause

Recommended Solution

 

 

 

Loss of printing

The platen roller is dirty.

Clean the platen roller according to the

registration on labels.

 

instructions in Clean the Printhead and Platen

Excessive vertical

 

Roller on page 126.

drift in top-of-form

 

 

Media guides are positioned

Ensure that the media guides are properly

registration.

improperly.

positioned.

 

 

 

 

 

The media type is set

Set the printer for the correct media type

 

incorrectly.

(non-continuous or continuous) See Media Type

 

 

on page 85.

 

 

 

 

The media is loaded incorrectly

Reload the media and ensure that the sensor in

 

or the media sensor is

use is properly positioned. See Adjust

 

positioned improperly.

Transmissive Media Sensors on page 115.

 

 

 

Auto Calibrate failed.

Media or ribbon is loaded

Ensure that media and ribbon are loaded

 

incorrectly.

correctly.

 

 

 

 

The sensors could not detect the

Calibrate the printer. See Calibrate the Ribbon

 

media or ribbon.

and Media Sensors Manually on page 106.

 

 

 

 

The sensors are dirty or

Ensure that the sensors are clean and properly

 

positioned improperly.

positioned.

 

 

 

 

The media type is set

Set the printer for the correct media type

 

incorrectly.

(non-continuous or continuous) See Media Type

 

 

on page 85.

 

 

 

P1056468-002

105SLPlus™ User Guide

7/3/13