156Troubleshooting Printer Diagnostics
Sensor Profile
Use the sensor profile image (which will extend across several actual labels or tags) to troubleshoot the following situations:
•The printer experiences difficulty in determining gaps (web) between labels.
•The printer incorrectly identifies preprinted areas on a label as gaps (web).
•The printer cannot detect ribbon.
With the printer in the Ready state, print a sensor profile in one of these ways:
Using the buttons on | a. Turn off (O) the printer. | ||
the control panel | b. Press and hold FEED + CANCEL while turning on (I) the | ||
| printer. | ||
| c. Hold FEED + CANCEL until the first control panel light | ||
| turns off. | ||
Using ZPL | a. Send the ~JG command to the printer. See the Zebra | ||
| Programming Guide for more information about this | ||
| command. | ||
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Using the control panel a. On the control panel display, navigate to the following | |||
menu items | item. See Control Panel Display on page 17 for | ||
| information about using the control panel and accessing | ||
| the menus. | ||
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b.Press PLUS (+) to select PRINT.
Compare your results to the examples shown in this section. If the sensitivity of the sensors must be adjusted, calibrate the printer (see Calibrate the Ribbon and Media Sensors Manually on page 106).
Ribbon Sensor Profile (Figure 19) The bars (1) on the sensor profile indicate the ribbon sensor readings. The ribbon sensor threshold setting is indicated by the word RIBBON (2). If the ribbon readings are below the threshold value, the printer does not acknowledge that ribbon is loaded.
7/3/13 |