Zebra Technologies Q3DLUBA000002, Q4DLU1B000000 manual

Mobile Printers

Maintenance Manual

for QL220, QL220 Plus;

QL320, QL 320 Plus;

QL420 and QL 420 Plus

RMAN-QLS-002 Rev. A October, 2008

Contents

Main RMAN-QLS-002 rev.A ii ProPrietary Statement Product Improvements FCC Compliance Statement Canadian Compliance Statement Agency Approvals and Regulatory Information ContentS SeCtIoN 1: QL INtRoDuCtIoN ------------------------------------------------------------ 1-5 Section 2 QL RepaiR pRoceduReS -------------------------------------------------2-35 Section 3 QL SeRieS configuRationS and paRtS ------------------------3-112 Section 1: QL introduction Description Operating Modes Printing Technology Communications Diagnostic tools Conguration Label Printout introDu ction to l a bel Vist a Label Vista Unit Test and Calibration Software Printing a Diagnostic label Creating a Conguration Label Fi g u r e 1: Co n F i g u r a t i o n La b e L ex a m p L e Sample Conguration Label Fi g u r e 1a: Co n F i g u r a t i o n La b e L ex a m p L e (C o n t i n u e d ) Fi g u r e 1b: Co n F i g u r a t i o n La b e L ex a m p L e (C o n t i n u e d ) using label Vista Equipment Required For Label Vista Starting Label Vista using label Vista Equipment Required Running The Software Section 2 QL RepaiR pRoceduReS uSing the QL pRoduct configuRation code QL component RepLacement pRoceduReS additionaL infoRmation tRoubLeShooting StandaRd contRoL paneL optionaL Lcd contRoL paneL chart to resolve the problem. Troubleshooting Topics 1. No power Page Page Page QL320 & QL420 RepaiR path StoRage and handLing tooLS and SuppLieS media coveR, QL 220- RK18236-1 & QL220 pLuS- RK17735-015 Removing the Media Cover Installing the Media Cover Page Removing the Media Cover media coveR, QL 320, QL 320 pLuS & QL 420,QL 420 pLuS 3 2 Installing the Media Cover 4 Page media guide pLate aSSembLy, QL220/220 pLuS Page Removing the Media Assembly Installing the Media Assembly media guide aSSembLy, QL320/320 pLuS Page Removing the Media Assembly Installing the Media Assembly media guide aSSembLy, QL420/420 pLuS Page Remove the Media Support Disks Install new Media Support Disks media SuppoRt diSKS, QL SeRieS Changing the Media Core Size Changing Media type Page Page Page Page Page uppeR houSing /WiReLeSS moduLeS-QL220 & QL 220 pLuS Installing the Upper Housing Set New Parameters uppeR houSing, QL320- RK18233-1 Installing the Upper Housing uppeR houSing, QL420/420 pLuS- an16753-007 Assemble the P.C. Board Cover Assemble P.C. Board Cover Install the Upper Housing LabeL pReSence SenSoR, QL320- an16861-015 Remove the Upper Housing Assemble the Sensor Support Install Label Present Sensor Option Re-install the Upper Housing Installing a WLAN Radio and Antenna Install the Radio pcmcia WLan Radio, QL320 & QL420- an16652-1 antenna aSSembLy, QL 320 & QL 420- an16861-011 Assemble the Antenna Finish the Assembly QL 320/320 pLuS & QL 420/420 pLuS WiReLeSS moduLeS Tools needed: Installing the Wireless Module Procedure Outline Removing the Wireless Module Set New Parameters Page Installing the LCD module Finish the installation of either the Keypad and/or the LCD module Page Installing a Membrane Key- pad pRinteR fRame, QL220/220pLuS- an16972-001 Installing the Printer Frame Removing the Printer Frame Install the new Printer Frame Assembly pRinteR fRame, QL 320/320 pLuS- an16861-029 & QL 420/420 pLuS- an16753-012 Page Page Page Remove the Upper Housing Install the Connector Door connectoR dooR, QL420 & QL420 pLuS- an16753-020 motoR,QL220 & QL 220 pLuS - an16972-002 Preparation Installing the Motor Removing the Motor motoR, QL 320/320 pLuS & QL420/420 pLuS- RK18251-1 Page Installing the Printhead pRinthead, QL220- RK18278-1 & QL 220 pLuS- RK17735-016 Installing the Printhead pRinthead, QL320 - RK18277-1 & QL 320 pLuS- RK18465-003 Preparation pRinthead, QL 420- RK18252-1 & QL 420 pLuS- RK17735-004 Remove the Printhead Install the new Printhead Assembly Page Page Page Page Latch, QL 220/QL 220 pLuS- an16972-004 Page Latch, QL 320/ QL 320 pLuS- an16861-025 Removing the Latch Installing the Latch Latch, QL 420/ QL 420 pLuS- an16753-011 Page Preparation: Removing the Peeler Shaft and Roller Installing the Peeler Shaft and Roller Page Page Page Removing the MLB Installing the MLB mLb, QL 320- an16861-018, RK18234-1; QL 320 pLuS- RK18465-002 QL 320 coSt Reduced- RK18465-006 Page Page Page Page Page Page Page Page Page Section 3 QL SerieS configurationS and PartS uSing the Product configuration code ComPonent rePlaCement ProCedureS factory rePair and PartS ordering Procedure rePair ServiceS contact information in tHe uSa in euroPe PCC Notes QL 220 Product configuration code (Pcc) Accessory Parts (not illustrated) Page QL 220 & 220 PLuS rePLacement KitS Page QL 220 & 220 PLuS PartS- unit exPLoded view QL 320 & 320 PLuS Product configuration code (PCC) Interpreting the PCC Code Accessory Parts (not illustrated) Page Page unit exPloded View Page QL 420 & 420 PLuS Product configuration code (PCC) Interpreting the PCC Code Parts Not Illustrated Page Page unit exPloded View