Zebra Technologies Q3DLUBA000002, Q4DLU1B000000 manual Using the Product Configuration Code

Section 3 • QL series configurations

and Parts

Using the Product Configuration Code

Each QL series printer has a Product Configuration Code (PCC). When ordering replacement parts, use the PCC code to determine the features installed on your printer. Then use the exploded views to determine which kit to order.

Contact Customer Service if you are unsure of the correct part or assembly number. Refer to “Factory Repair & Parts Ordering Procedure” for further information on ordering parts.

Component Replacement Procedures

If you install a part on a QL series printer different from the originally installed component, you may have to change the configuration status (PCC code) of the printer.

A change in the printer’s configuration status requires an update to the configuration label. This step enables service and technical support personnel to accurately diagnose any problems which may occur with your printer.

Repair kits identified for use with QL Plus models are not interchangeable with similar QL kits. Kits identified for use with QL models are not interchangeable with similar QL Plus kits. Repair kits not specifically identified for use with either QL or QL Plus models can be used on both models.

If you need to send your printer to the Factory Service Center (FSC), your printer will be updated as necessary to conform with the configuration label.

Notes: If the label does not properly identify the printer’s current configuration, any changes you have made to the printer’s configuration may be removed should it be returned to Zebra.

If you contact Zebra’s technical support staff, you will be asked for your unit’s configuration number. If the configuration number you supply does not correspond to the printer’s actual status, any technical support you receive may not be accurate.

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