Zebra Technologies ZT400 manual Miscellaneous Issues, 160, Miscellaneous Printer Problems

160

Troubleshooting

Miscellaneous Issues

Miscellaneous Issues

Table 7 identifies miscellaneous issues with the printer, the possible causes, and the recommended solutions.

Table 7 • Miscellaneous Printer Problems

Problem Possible Cause Recommended Solution

The control panel	The language parameter was	1. On the control panel display, scroll
display shows a	changed through the control	to LANGUAGE Menu.
language that I	panel or a firmware command.	2. Press OK to access the items in this
cannot read		menu.
		3. Use the UP ARROW or DOWN ARROW to
		scroll through the language selections. The
		selections for this parameter are displayed in
		the actual languages to make it easier for you
		to find one that you are able to read.
		4. Select the language that you want to display.
The display is missing	The display may need	Call a service technician.
characters or parts of	replacing.
characters
Changes in	Some parameters are set	1. Check the parameters and change or reset if
parameter settings	incorrectly.	necessary.
did not take effect		2. Turn the printer off (O) and then on (I).
	A firmware command turned	Refer to the Programming Guide for ZPL, ZBI,
	off the ability to change the	Set-Get-Do, Mirror, and WML or call a service
	parameter.	technician.
	A firmware command changed
	the parameter back to the
	previous setting.
	If the problem persists, there	Call a service technician.
	may be a problem with the
	main logic board.
Non-continuous	The printer was not calibrated	Calibrate the printer. See Calibrate the Ribbon
labels are being	for the media being used.	and Media Sensors on page 119.
treated as continuous
	The printer is configured for	Set the printer for the correct media type
labels.
	continuous media.	(gap/notch, continuous, or mark). See Media
		Type on page 67.
All indicator lights	Internal electronic or firmware	Call a service technician.
are on, nothing is on	failure.
the display (if the
printer has a display),
and the printer
locks up.
The printer locks up	Main logic board failure.	Call a service technician.
while running the
Power-On Self Test.

P1066582-002 ZT400 Series™ User Guide 4/8/14