172 | Zebra Technologies ZT400 specification

172

Troubleshooting

Printer Diagnostics

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P1066582-002

ZT400 Series™ User Guide

4/8/14

Image 172

Zebra Technologies ZT400 manual 172

Contents

Zebra ZT400 Series Part Number P1066582-002 Rev. a Declaration of Conformity FCC Compliance Statement Compliance InformationCanadian DOC Compliance Statement Contents Printer Configuration and Adjustment Routine Maintenance 129 Specifications 173 Troubleshooting 145Glossary Index Contents Contents About This Document Who Should Use This Document How This Document Is Organized Introduction Printer Options Printer Options Printer Components Control Panel Near Field Communication NFC Print Touch Logo Location Types of Media Radio frequency identification Rfid smart media-RFID Roll and Fanfold Media Non-ContinuousRoll Media Fanfold Media When to Use Ribbon Ribbon OverviewCoated Side of Ribbon To perform a media scratch test, complete these steps To perform an adhesive test, complete these steps Perform the ribbon scratch test when labels are unavailableTo perform a ribbon scratch test, complete these steps Printer Setup and Operation Printer Setup and Operation This section describes how to handle your printer Handling the PrinterUnpack and Inspect the Printer Store the Printer Operating Temperature and Humidity Select a Location for the Printer Select a Communication Interface Communication Interfaces Connections and Configuration Refer to the Zebra Connections and Configuration The baud rate, numberConnections and Configuration No additional Connections and Configuration Refer to the ZebraNet Data Cables Connect the Printer to a Power Source Power Cord Specifications Power Cord Specifications Select a Print Mode Roll media in Tear-Off modeFanfold media in Tear-Off mode Shown fed through the rear access slot Cutter mode Peel-Off mode Liner Take-Up Option Rewind Option Rewind mode To load media, complete these steps Load the MediaRaise the media door Pull out the media supply guide as far as it goes Feed the media through the rear or bottom access slot Drape the media over the media supply hanger Roll Media Printer Setup and Operation Tear-Off mode Tear-Off Mode onRewind Mode on Cutter mode Final Steps for Tear-Off Mode Load the Ribbon on Printer Setup and Operation Final Steps for Peel-Off Mode with or without Liner Take-Up Printer Setup and Operation Printer Setup and Operation Feed the liner under the media Alignment roller Slide the liner into the slot in the liner take-up spindle Rewind Option Rewind Option Rewind Option Printer Setup and Operation Load the Ribbon on Final Steps for Rewind Mode Printer Setup and Operation Printer Setup and Operation Printer Setup and Operation Load the Ribbon on Printer Setup and Operation Final Steps for Cutter Mode Feed the media through the cutter If you have not already done so Printer Setup and Operation Load the Ribbon To load ribbon, complete these steps Printer Setup Printer Setup Is media already loaded in the printer? Continue with on page 35 to load media in the printer Printer Setup Printer Configuration and Adjustment Adjust Printer Settings Print Settings Print SettingsMD, ~SD Print.tone Ezpl.printmethod Print MethodTear-Off Position Media.printmode Ezpl.printwidthZpl.leftposition Ezpl.reprintmode ReprintMode Maximum Calibration and Diagnostic Tools Calibration and Diagnostic ToolsPrint Information Power-Up Action Display.contrastDevice.idledisplayformat LCD Contrast Device.light.headopenbrightness Ezpl.headcloseactionDevice.light.coveropenbrightness Last SAVED-Loads settings from the last permanent save Load Defaults on Device.diagnosticprint Ezpl.manualcalibration Zbi.control.run JI, ~JIZbi.control.terminate Network Settings Wired internalwired.ip.protocol Wireless wlan.ip.protocolWired internalwired.macaddr Wireless wlan.macaddr Device.reset Wlan.signalstrengthWlan.channel Rfid Settings Rfid.position.program B0 to B30Rfid.reader1.antennaport Rfid.reader1.power.read Rfid.reader1.power.writeOdometer.rfid.validresettable Odometer.rfid.voidresettable Language Settings Language SettingsDisplay.language Language Control Char on Command Char onDelimiter Char on ZPL Mode View and Modify Printer Settings ZPL ControlZpl.zplmode Is changed in one of the ways listed here Sensor Settings Sensor SettingsDevice.sensorselect Ezpl.labelsensor Port Settings Port SettingsComm.baud Comm.databits Comm.handshake Host Handshake BlueTooth Settings Bluetooth.addressBluetooth.discoverable Bluetooth.radioversion User Menus Navigating through Screens in the Display Rfid See Rfid Menu on See Bluetooth Menu onExit and return to the Idle Display Figure Navigation Press Left Select to return to the Home menu Through accepted valuesIndicates an available action Action shown Settings Menu Adjust the Print DarknessSelect the Print Speed Set the Media Type Adjust the Tear-Off Position Adjust the Print WidthSelect the Print Mode Adjust the Label Left Position Set the Maximum Label Length Select the Display LanguageTools Menu Shortcut To be taken to the next user menu, press OK or press Set the Power-Up Action Tools MenuList the Printer Information Set the Display Contrast Load Printer Defaults Set the Head-Close ActionSet the Head-Open Light Action Set the Cover Open Light Action Enable Communication Diagnostics Mode Is ZBI Enabled?See Enable ZBI on page 76 for more information Run a ZBI Program Print a File from a USB Flash Drive Save a File from a USB Flash Drive to the PrinterSave a File from the Printer to a USB Flash Drive Fill in a Form and Print a Label Format from the Display Network Menu Shortcut Network Menu 102View the Active Print Server Set the Printer’s IP Address 103 104 View the Essid Value View the Signal ValueView the Channel Value Print the Network Settings Reset the Network SettingsLoad Network Defaults 106 Rfid Menu Shortcut Rfid Menu 108 109 Display or Reset the Rfid Valid Counter Display or Reset the Rfid Void Counter110 Language Menu Shortcut Enable ZPL Override Set the Command Character ValueLanguage Menu 111 Set the ZPL Mode 112Set the Delimiter Character Value Sensors Menu Shortcut Sensors Menu 113Select the Media Sensor Print a Sensor Profile Set the Intensity of the Take Label LED 114Ports Menu Shortcut Ports Menu 115 View the Wireless Markup Language WML Version BlueTooth Menu Shortcut116 This value cannot be changed Bluetooth Menu View the BlueTooth AddressView the Printer’s BlueTooth Mode 117 Settings Menu Shortcut 118 Calibrate the Ribbon and Media Sensors 119To perform sensor calibration, complete these steps Status light and Supplies light flash yellow once 120 121 Supplies light flashes 122 123 Adjust the Printhead Pressure Pressure Setting Starting Points124 ZT410 125 Decrease the inside dial setting one position 126 Decrease the outside dial setting one position 127 Remove Used Ribbon 128To remove used ribbon, complete these steps Has the ribbon run out? Routine Maintenance Cleaning Schedule and Procedures Recommended Cleaning ScheduleDirect Thermal Mode After every roll Thermal Transfer Mode After every roll Clean the Exterior, the Media Compartment, and the Sensors To clean the sensors, complete these steps131 Take-label sensor Ribbon sensor reflector Media sensor Clean the Printhead and Platen Roller 132 133 134 135 Clean the Peel Assembly 136 137 138 139 To clean the cutter module, complete these steps Clean the Cutter Module140 141 142 143 Ordering Replacement Parts Replacing Printer ComponentsLubrication Recycling Printer Components Troubleshooting Status of Printer As Shown by Indicator Lights Meaning of Indicator Lights146 Printer is unable to read the dpi setting of the printhead 147No Ethernet link is available Base link was found Printing Issues Printing Issues148 149 150 Ribbon Problems Ribbon Problems151 Rfid Problems Rfid Problems152 153 154 Error Messages Error Messages155 156 Load the RibbonPrint Information Calibration on page 75 or 157 Status light flashing yellow Cutter Module 158Print Width on Communications Problems Communications Problems159 Miscellaneous Printer Problems Miscellaneous Issues160 161 Printer Diagnostics Power-On Self TestTo initiate the Power-On Self Test, complete these steps 162 To perform the Cancel Self Test, complete these steps Cancel Self Test163 164 Pause Self TestTo perform a Pause self test, complete these steps 165 Feed Self TestTo perform a Feed self test, complete these steps Too dark 166Slightly dark In-spec 167Too light Cancel + Pause Self Test Feed + Pause Self Test168 To perform a Feed and Pause self test, complete these steps Communication Diagnostics Test 169 For information about using the control panel Accessing the menusSensor Profile 170 171 Sensor Profile Ribbon Section 172 Specifications General Specifications 174 Printing Specifications 175 176 Media SpecificationsVaries for each transponder type Ribbon Specifications 177 178 Glossary 180 181 182 Index 184 Essid Length No Motion Power-On Self Test Post how to perform Rfid 189 Essid Page Zebra Technologies Europe Limited Zebra Technologies CorporationZebra Technologies Asia Pacific, LLC