147, No Ethernet link is available | Zebra Technologies ZT400

Troubleshooting

Meaning of Indicator Lights

Table 1 • Status of Printer As Shown by Indicator Lights (Continued)

STATUS light flashing red

The printer is unable to read the dpi setting of the printhead.

Printers with a ZebraNet wired Ethernet option

NETWORK light off

No Ethernet link is available.

NETWORK light steady green

A 100 Base link was found.

NETWORK light steady yellow

A 10 Base link was found.

NETWORK light steady red

An Ethernet error condition exists. The printer is not connected to your network.

Printers with a ZebraNet wireless option

NETWORK light off

A radio was found during power-up. The printer is attempting to associate with the network. The light flashes red while the printer associates with the network. The light then flashes yellow while the printer is authenticating with the network.

NETWORK light steady green

The radio is associated with your network and authenticated, and the WLAN signal is strong.

NETWORK light flashing green

WLAN—The radio is associated with your network and authenticated, but the WLAN signal is weak.

NETWORK light steady red

A WLAN error condition exists. The printer is not connected to your network.

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ZT400 Series™ User Guide

P1066582-002

Image 147

Zebra Technologies ZT400 147, Printer is unable to read the dpi setting of the printhead, No Ethernet link is available

Contents

Zebra ZT400 Series Part Number P1066582-002 Rev. a Declaration of Conformity Compliance Information FCC Compliance StatementCanadian DOC Compliance Statement Contents Routine Maintenance 129 Printer Configuration and Adjustment Troubleshooting 145 Specifications 173Glossary Index Contents About This Document Contents How This Document Is Organized Who Should Use This Document Introduction Printer Options Printer Options Printer Components Control Panel Print Touch Logo Location Near Field Communication NFC Radio frequency identification Rfid smart media-RFID Types of Media Fanfold Media Roll and Fanfold MediaNon-Continuous Roll Media To perform a media scratch test, complete these steps When to Use RibbonRibbon Overview Coated Side of Ribbon Perform the ribbon scratch test when labels are unavailable To perform an adhesive test, complete these stepsTo perform a ribbon scratch test, complete these steps Printer Setup and Operation Printer Setup and Operation Store the Printer This section describes how to handle your printerHandling the Printer Unpack and Inspect the Printer Select a Location for the Printer Operating Temperature and Humidity Communication Interfaces Select a Communication Interface Connections and Configuration Refer to the ZebraNet Connections and Configuration Refer to the ZebraConnections and Configuration The baud rate, number Connections and Configuration No additional Data Cables Connect the Printer to a Power Source Power Cord Specifications Power Cord Specifications Shown fed through the rear access slot Select a Print ModeRoll media in Tear-Off mode Fanfold media in Tear-Off mode Peel-Off mode Cutter mode Rewind Option Liner Take-Up Option Rewind mode Load the Media To load media, complete these stepsRaise the media door Pull out the media supply guide as far as it goes Drape the media over the media supply hanger Feed the media through the rear or bottom access slot Roll Media Printer Setup and Operation Cutter mode Tear-Off modeTear-Off Mode on Rewind Mode on Load the Ribbon on Final Steps for Tear-Off Mode Printer Setup and Operation Final Steps for Peel-Off Mode with or without Liner Take-Up Printer Setup and Operation Printer Setup and Operation Slide the liner into the slot in the liner take-up spindle Feed the liner under the media Alignment roller Rewind Option Rewind Option Rewind Option Printer Setup and Operation Load the Ribbon on Final Steps for Rewind Mode Printer Setup and Operation Printer Setup and Operation Printer Setup and Operation Load the Ribbon on Printer Setup and Operation Feed the media through the cutter Final Steps for Cutter Mode If you have not already done so Printer Setup and Operation To load ribbon, complete these steps Load the Ribbon Printer Setup Printer Setup Continue with on page 35 to load media in the printer Is media already loaded in the printer? Printer Setup Printer Configuration and Adjustment Adjust Printer Settings Print.tone Print SettingsPrint Settings MD, ~SD Position Ezpl.printmethodPrint Method Tear-Off Ezpl.printwidth Media.printmodeZpl.leftposition Maximum Ezpl.reprintmodeReprint Mode Calibration and Diagnostic Tools Calibration and Diagnostic ToolsPrint Information LCD Contrast Power-Up ActionDisplay.contrast Device.idledisplayformat Ezpl.headcloseaction Device.light.headopenbrightnessDevice.light.coveropenbrightness Load Defaults on Last SAVED-Loads settings from the last permanent save Ezpl.manualcalibration Device.diagnosticprint JI, ~JI Zbi.control.runZbi.control.terminate Network Settings Wireless wlan.macaddr Wired internalwired.ip.protocolWireless wlan.ip.protocol Wired internalwired.macaddr Wlan.signalstrength Device.resetWlan.channel Rfid Settings B0 to B30 Rfid.position.programRfid.reader1.antennaport Odometer.rfid.voidresettable Rfid.reader1.power.readRfid.reader1.power.write Odometer.rfid.validresettable Language Language SettingsLanguage Settings Display.language Command Char on Control Char onDelimiter Char on Is changed in one of the ways listed here ZPL ModeView and Modify Printer Settings ZPL Control Zpl.zplmode Ezpl.labelsensor Sensor SettingsSensor Settings Device.sensorselect Comm.databits Port SettingsPort Settings Comm.baud Host Handshake Comm.handshake Bluetooth.radioversion BlueTooth SettingsBluetooth.address Bluetooth.discoverable Navigating through Screens in the Display User Menus See Bluetooth Menu on Rfid See Rfid Menu onExit and return to the Idle Display Figure Navigation Action shown Press Left Select to return to the Home menuThrough accepted values Indicates an available action Set the Media Type Settings MenuAdjust the Print Darkness Select the Print Speed Adjust the Label Left Position Adjust the Tear-Off PositionAdjust the Print Width Select the Print Mode To be taken to the next user menu, press OK or press Set the Maximum Label LengthSelect the Display Language Tools Menu Shortcut Set the Display Contrast Set the Power-Up ActionTools Menu List the Printer Information Set the Cover Open Light Action Load Printer DefaultsSet the Head-Close Action Set the Head-Open Light Action Run a ZBI Program Enable Communication Diagnostics ModeIs ZBI Enabled? See Enable ZBI on page 76 for more information Fill in a Form and Print a Label Format from the Display Print a File from a USB Flash DriveSave a File from a USB Flash Drive to the Printer Save a File from the Printer to a USB Flash Drive Network Menu Shortcut Set the Printer’s IP Address Network Menu102 View the Active Print Server 103 104 View the Signal Value View the Essid ValueView the Channel Value 106 Print the Network SettingsReset the Network Settings Load Network Defaults Rfid Menu Shortcut 108 Rfid Menu 109 Language Menu Shortcut Display or Reset the Rfid Valid CounterDisplay or Reset the Rfid Void Counter 110 111 Enable ZPL OverrideSet the Command Character Value Language Menu Sensors Menu Shortcut Set the ZPL Mode112 Set the Delimiter Character Value Print a Sensor Profile Sensors Menu113 Select the Media Sensor 114 Set the Intensity of the Take Label LEDPorts Menu Shortcut 115 Ports Menu This value cannot be changed View the Wireless Markup Language WML VersionBlueTooth Menu Shortcut 116 117 Bluetooth MenuView the BlueTooth Address View the Printer’s BlueTooth Mode 118 Settings Menu Shortcut Status light and Supplies light flash yellow once Calibrate the Ribbon and Media Sensors119 To perform sensor calibration, complete these steps 120 Supplies light flashes 121 122 123 ZT410 Adjust the Printhead PressurePressure Setting Starting Points 124 125 126 Decrease the inside dial setting one position 127 Decrease the outside dial setting one position Has the ribbon run out? Remove Used Ribbon128 To remove used ribbon, complete these steps Routine Maintenance Thermal Transfer Mode After every roll Cleaning Schedule and ProceduresRecommended Cleaning Schedule Direct Thermal Mode After every roll Take-label sensor Ribbon sensor reflector Media sensor Clean the Exterior, the Media Compartment, and the SensorsTo clean the sensors, complete these steps 131 132 Clean the Printhead and Platen Roller 133 134 135 136 Clean the Peel Assembly 137 138 139 Clean the Cutter Module To clean the cutter module, complete these steps140 141 142 143 Recycling Printer Components Ordering Replacement PartsReplacing Printer Components Lubrication Troubleshooting Meaning of Indicator Lights Status of Printer As Shown by Indicator Lights146 Base link was found Printer is unable to read the dpi setting of the printhead147 No Ethernet link is available Printing Issues Printing Issues148 149 150 Ribbon Problems Ribbon Problems151 Rfid Problems Rfid Problems152 153 154 Error Messages Error Messages155 Calibration on page 75 or 156Load the Ribbon Print Information Status light flashing yellow 157 158 Cutter ModulePrint Width on Communications Problems Communications Problems159 Miscellaneous Issues Miscellaneous Printer Problems160 161 162 Printer DiagnosticsPower-On Self Test To initiate the Power-On Self Test, complete these steps Cancel Self Test To perform the Cancel Self Test, complete these steps163 Pause Self Test 164To perform a Pause self test, complete these steps Feed Self Test 165To perform a Feed self test, complete these steps 166 Too darkSlightly dark 167 In-specToo light To perform a Feed and Pause self test, complete these steps Cancel + Pause Self TestFeed + Pause Self Test 168 169 Communication Diagnostics Test 170 For information about using the control panelAccessing the menus Sensor Profile Sensor Profile Ribbon Section 171 172 Specifications 174 General Specifications 175 Printing Specifications Media Specifications 176Varies for each transponder type 177 Ribbon Specifications 178 Glossary 180 181 182 Index Essid 184 Length No Motion Power-On Self Test Post how to perform Rfid 189 Essid Page Zebra Technologies Corporation Zebra Technologies Europe LimitedZebra Technologies Asia Pacific, LLC