170

Troubleshooting

Printer Diagnostics

Sensor Profile

Use the sensor profile image (which will extend across several actual labels or tags) to troubleshoot the following situations:

The printer experiences difficulty in determining gaps (web) between labels.

The printer incorrectly identifies preprinted areas on a label as gaps (web).

The printer cannot detect ribbon.

With the printer in the Ready state, print a sensor profile in one of these ways:

Using the buttons on

a. Turn off (O) the printer.

 

 

the control panel

b. Press and hold FEED + CANCEL while turning on (I) the

 

printer.

 

 

 

 

c. Hold FEED + CANCEL until the first control panel light

 

turns off.

 

 

 

Using ZPL

a. Send the ~JG command to the printer. See the Zebra

 

Programming Guide for more information about this

 

command.

 

 

 

 

 

 

Using the control panel a. Navigate to the following item under the SENSORS menu.

display

See Navigating through Screens in the Display on page 90

 

for information about using the control panel and

 

accessing the menus.

 

 

 

 

 

 

 

 

 

 

PRINT INFORMATION

 

 

 

SENSOR PROFILE

 

 

 

 

 

 

 

 

 

 

 

PRINT

 

 

 

 

 

 

 

b.Press RIGHT SELECT to select PRINT.

Compare your results to the examples shown in this section. If the sensitivity of the sensors must be adjusted, calibrate the printer (see Calibrate the Ribbon and Media Sensors

on page 119).

P1066582-002

ZT400 Series™ User Guide

4/8/14

Page 170
Image 170
Zebra Technologies ZT400 manual Sensor Profile, 170, See Navigating through Screens in the Display on, Accessing the menus