IBM SC31-6254-01 manual CallPath CallCoordinator for Windows User’s Guide

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Note:	Your	business may have several different	system directories. For example, one might be a
mailing	list	that the system administrator makes	available to you during certain seasons. For informatio
about	the	system directory, see your system	administrator.
See Chapter 3, “Using the Telephone Features,”			for instructions on selecting and using system directo
ries.

4 CallPath CallCoordinator for Windows: User’s Guide

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Contents User’s Guide Page ÉÂÔ CallPath CallCoordinator for Windows SC31-6254-01 1994 Contents Glossary Index Contents Vi CallPath CallCoordinator for Windows User’s Guide Figures Page Service MarksCallPath CallCoordinator for Windows User’s Guide Who Should Use This Book AboutHow to Use This Book How This Book is OrganizedHighlighting Conventions BoldWhat’s New in This Book Where to Find More Information Introducing CallCoordinator FeaturesWhat Is CallCoordinator for Windows? Feature CallIntelligent Answering Personal DirectoryAccess to a System Directory TransferCallPath CallCoordinator for Windows User’s Guide For WorksHost FilesHAT System How to Start CallCoordinator for WindowsChapter Manager Main Window Menu BarStatus Messages Comment LinePushbuttons MenuSelecting HelpYour Keyboard MenuFrom KeyWindow Only By doing Following Move Managing Windows in CallCoordinator for Windows For WindowsMenu Box MovingExit Options Messages MessagesMode For Windows ScreenCallCoordinator for Windows Screen Mode-Icons with Text Click onScreen Settings CallCoordinator for Windows Screen Settings Pull-Down MenuCalls ReceivedSetting the Colors for the Telephone Icons Set Color WindowUsing the steps Just Described Administrator GettingExit Exiting CallCoordinator for WindowsTo Exit Features How To Select Line How to Access the Telephone Features CallCoordinator for Windows Main Window-PushbuttonsUsing the Actions Pull-Down Menu Displays Text Icon for That Feature Gray. You cannot Select How to Log on to Your Switch SwitchDefinity Generic ¹ Agent IDOnLogon Agent IDActivity Activity StatusIndicating Click onAgent ActivityNot WorkStatus to the Northern Telecom Meridian Indicating Activity Status to AvailablePrefix How to Make CallsDialing a Number Keeping the Dial Pad Open Pad OpenDirectory Window OrPersonal DirectoryDirectories Dial PadCalls Updating Entries in Your Personal DirectoryClick onDirectory HAT After Click onDo not run HAT with DialOnHold OnNotesMake any other edits.←UseBackspace How to Answer Calls After Can Seen Agent How to Transfer Calls and DataData You May Find This Feature Most Useful When Transferring Host Image Selecting Your DefaultsTransfers Number Directory For TransfersDefault OnDefaultsYour Personal Directory SessionOr Del Key to Delete any Characters Enter any New Ones Click How to Set Up Three-Way Conference Calls Setting Up Three-Way Conference CallsOptionally, click You cannot Enter ¹ Send Data Default for Three-WayDefault Directory for Three-Way Session Your Personal Chapter Using CreatingAccessing the Call Log and Personal Directory Features CallCoordinator for Windows Main Window-Call Log PushbuttonUsing the Pushbutton Using the Features Pull-Down MenuCall Logging Agent ActivityCallPath CallCoordinator for Windows User’s Guide Use the Call Enabling the Call LogOpening the Call Log OrDel CallCallPath CallCoordinator for Windows User’s Guide Log Managing the CallSetting View Log Settings View FolderAscending Call LogSorting Button for the columnSortedin Columnsthe Box Setting the Filter FilterView ColumnsTheSort Type Column TypeDate OrAfterTheTime Call Log Filter Time BoxFiltering Phone Number Column DisplaysFilterhe Phone NumberDescription Call Log Filter Notes BoxSettings SortSetting ThresholdUsing the Call Log and Creating Your Personal81 Directory Setting Toolbar Log Settings Toolbar Folder¹ Click onNo toolbar Call Log Toolbar-Icons and TextCall Log Toolbar-Icons Only Your Your Call LogDeleting a Call Log Entry ControllingFile FileHow Adding an Entry CCWin Personal Directory WindowUpdating an Entry Personal OnCancelRemoving an Entry Using the Call Log and Creating Your Personal91 Directory CallPath CallCoordinator for Windows User’s Guide Glossary PBX Index Window See Host Switches Page Communicating Your Comments to IBM For User’sBusiness Reply Mail Page Éâôù