IBM SC31-6254-01 manual OrDel, Call

Page 81

You

can

scroll

through

the

Call

Log entries using ↓↑the).

scroll

arrows

(

Note:

If

you

have

not

had

any

call

activity as yet, the columns

will be empty.

The

pushbuttons

in

the

CCWin

Call

Log

window

give

you

complete

control

over the

Call Log

information—for

example,

you

can

sort

it,

print

it, delete it, and

more. The

following pushbuttons

available:

Settings Enables you to use the Call Log information in different ways

PrintEnables you to print the Call Log

Delete Call Enables you to delete a Call Log entry

Clear Log Enables you to clear the contents of the Call Log

Save File Enables you to save the Call Log to a file

Opening

Notes

in

the

Call

Log

You

can

take

notes while

on

a

call

using

the

CallCoordinator

for

Windows Notes feature. You can t

notes

after

answering

or

making

a

call,

and

after

completing

a

call. You enter the notes in the

Notes

window,

and

provide

a

short

description

to

serve

as

an

identifier. (For instructions on tak

see

“Adding

Notes

to

the

Call

Log.”)

Each

note

that

you

take for

a call is stored

with the ot

information.

Any notes that you have

taken

about

a

call

can

be

opened

in

the

Call Log. Do the

following to

note

in

the

Call

Log:

1. Click on theCall Log pushbutton on the CallCoordinator for Windows main window.

The	CCWin	Call	Log	window	appears		(shown	in Figure 34	on	page 64).
2. Double-click on the row					of	the	entry	that you want to open the note for. (Look in the Note
the	CCWin	Call	Log	window	to	locate the		description	for	the note.)

The CCWin Notes window appears, displaying the note.

Once	the	note is	opened,	you	can	edit	it.	You	can	add more information, delete information, and
any	other	edits.	Use← Backspace( the	)	orDel	key	for	making	any	corrections.

Adding

Notes

to

the

Call

Log

You

can

also

add

notes

to

Call

Log entries that do not

have

notes. For example, if you could no

note

with

the

caller

on

the

line, or

if you want

to leave a

reminder

for yourself about any

you

can

add

the

note when you are ready. Do the following

to add a

note:

1.

Click

on

theCall Log

pushbutton on

the

CallCoordinator

for

Windows

main window.

The CCWin Call Log window appears (shown in Figure 34 on page 64).

2. Double-click on the row of the entry that you want to add the note for.

The CCWin Notes window appears.

Chapter 4. Using the Call Log and Creating Your Personal65 Directory

Image 81

Contents User’s Guide Page ÉÂÔ CallPath CallCoordinator for Windows SC31-6254-01 1994 Contents Glossary Index Contents Vi CallPath CallCoordinator for Windows User’s Guide Figures Page Marks ServiceCallPath CallCoordinator for Windows User’s Guide About Who Should Use This BookHow This Book is Organized How to Use This BookHighlighting Conventions BoldWhat’s New in This Book Where to Find More Information Features What Is CallCoordinator for Windows?Introducing CallCoordinator Call FeatureIntelligent Answering Personal DirectoryTransfer Access to a System DirectoryCallPath CallCoordinator for Windows User’s Guide Works ForHost FilesHAT How to Start CallCoordinator for Windows ChapterSystem Manager Menu Bar Main WindowComment Line Status MessagesMenu PushbuttonsSelecting HelpMenu Your KeyboardFrom KeyWindow Only By doing Following Move For Windows Managing Windows in CallCoordinator for WindowsMenu Box MovingExit Options Messages MessagesFor Windows Screen ModeCallCoordinator for Windows Screen Mode-Icons with Text CallCoordinator for Windows Screen Settings Pull-Down Menu Click onScreen SettingsReceived CallsSet Color Window Setting the Colors for the Telephone IconsUsing the steps Just Described Getting AdministratorExiting CallCoordinator for Windows To ExitExit Features How To Select Line CallCoordinator for Windows Main Window-Pushbuttons How to Access the Telephone FeaturesUsing the Actions Pull-Down Menu Displays Text Icon for That Feature Gray. You cannot Select Switch How to Log on to Your SwitchDefinity Generic ¹ Agent IDAgent ID OnLogonActivity Status ActivityIndicating Click onAgent ActivityWork Status to the Northern Telecom MeridianNot Available Indicating Activity Status toHow to Make Calls Dialing a NumberPrefix Pad Open Keeping the Dial Pad OpenDirectory OrPersonal Directory WindowDirectories Dial PadUpdating Entries in Your Personal Directory Click onDirectoryCalls HAT Click onDo not run HAT with Dial AfterOnHold OnNotesMake any other edits.←UseBackspace How to Answer Calls After Can Seen How to Transfer Calls and Data DataAgent You May Find This Feature Most Useful When Transferring Host Selecting Your Defaults TransfersImage Directory For Transfers NumberOnDefaults DefaultYour Personal Directory SessionOr Del Key to Delete any Characters Enter any New Ones Click Setting Up Three-Way Conference Calls How to Set Up Three-Way Conference CallsOptionally, click You cannot Enter Data Default for Three-Way Default Directory for Three-Way¹ Send Session Your Personal Creating Chapter UsingCallCoordinator for Windows Main Window-Call Log Pushbutton Accessing the Call Log and Personal Directory FeaturesUsing the Features Pull-Down Menu Using the PushbuttonCall Logging Agent ActivityCallPath CallCoordinator for Windows User’s Guide Enabling the Call Log Use the CallOpening the Call Log Call OrDelCallPath CallCoordinator for Windows User’s Guide Managing the Call LogLog Settings View Folder Setting ViewCall Log SortingAscending Button for the columnSortedin Columnsthe Box Filter Setting the FilterView ColumnsTheSort Type Type ColumnOrAfter DateCall Log Filter Time Box TheTimeFiltering DisplaysFilterhe Phone Number Phone Number ColumnCall Log Filter Notes Box DescriptionSort SettingsThreshold SettingUsing the Call Log and Creating Your Personal81 Directory Log Settings Toolbar Folder Setting ToolbarCall Log Toolbar-Icons and Text ¹ Click onNo toolbarCall Log Toolbar-Icons Only Your Call Log YourDeleting a Call Log Entry ControllingFile FileHow CCWin Personal Directory Window Adding an EntryUpdating an Entry OnCancel Removing an EntryPersonal Using the Call Log and Creating Your Personal91 Directory CallPath CallCoordinator for Windows User’s Guide Glossary PBX Index Window See Host Switches Page Communicating Your Comments to IBM User’s ForBusiness Reply Mail Page Éâôù